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Table Of Contents

Session One: Course Overview
Learning Objectives
Pre-Assignment
Session Two: Good Communication Skills
Exercise: Defining Communication
Making Connections
Session Three: Interpersonal Skills
Listening
Asking Questions
Session Four: Self-Disclosure
What is Self-Disclosure?
Session Five: The Art of Conversation
The Four Levels
Level One: Small Talk (Exercise)
Level Two: Fact Disclosure
Level Three: Viewpoints and Opinions
Level Four: Personal Feelings
Session Six: Practicing Dialogue
Session Seven: Redesigning Yourself for Strength
Using Your Voice
Session Eight: Professionalism
Session Nine: Maximizing Meetings
Four Areas of Opportunity
Session Ten: Sticky Situations
Session Eleven: Controlling Nervousness
Session Twelve: Tell Me a Story
Session Thirteen: A Personal Action Plan
Starting Point
Short-Term Goals and Rewards
Long-Term Goals
Summary
Recommended Reading List
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60947-Frica de a Vorbi in Public

60947-Frica de a Vorbi in Public

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Published by Dragos Geamana

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Published by: Dragos Geamana on Aug 06, 2011
Copyright:Attribution Non-commercial

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08/06/2011

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