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eBook Online Consumer Behavior

eBook Online Consumer Behavior

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Published by Ungureanu Nicolae

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Published by: Ungureanu Nicolae on Aug 06, 2011
Copyright:Attribution Non-commercial

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05/15/2014

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TABLE OF CONTENTS
Preface.......................................................................................................................................1Part I. E-COMMERCE, THE MODERN FORM OF BUSINESS.................................4I.1. Traditional trade and commerce……………….................…………………………….4I.2. The forms and contents of e-commerce........…………………………………………..10I.3. Technology and e-commerce infrastructure……………………............……………..15I.4. The advantages of e-commerce compared with the traditional commerce………….18Part II. THEORETICAL CONCEPTS ON THE CONSUMER 
 
IN VIRTUALENVIRONMENT……………………………………………………………………………20II.1. The concept and dimensions of online consumer behavior………………………….20II.2. Research on the online buyer profile............................................................................26II.3. The evolution of consumer behavior in virtual environment………...………..……31Part III. APPLIED RESEARCH ON THE BEHAVIOR OF ONLINE CONSUMER....37III.1. Research methodology………....................................…….………………………….37III.2. Analysis and interpretation of the information…………….…………………….…39III.3. Research results………………………….………………….........…………………...51BIBLIOGRAPHY………………………………………………………………………….52
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Preface
The research conducted in this paper, analyzes a relatively new concept in theeconomy of online marketing, the consumer behaviour in the online environment.
 
Due to thefact that in the literature including online marketing so far has not established until now auniversally accepted definition of consumer behavior online, we find that highlighting thisconcept can be the most obvious reference to the characteristics and specificities derivedfrom the purchase of the Internet environment.The paper is structured in three chapters and a study of quantitative analysis,concerning the analysis of purchasers trends in the Romanian online enviroment.
 
The first part presents concepts that refer to electronic commerce that, unliketraditional commerce, virtual environment involves the characteristic specificities.Electronic commerce is global whereas (involving companies and clients around theworld) not everyone can make e-commerce as it involves an act of intelligence (suchas knowledge of computer programming and operation fairly advanced)and it’s characterized as an environment of insecurity (the Internet has not been designed tosupervise safe transactions, being permanent target of information attacks). In thissituation, the online trader must be aware of what's new in the field of informationsecurity that must protect him in the virtual environment.This chapter informs us about the concepts and notions that are operating in e-commerce, there are presented forms of commerce most obvious of online environment,such as: B2C Business – to – Consumer, B2B Business – to –Business, C2C: Consumer – to –Consumer, C2B: Consumer to –Business, Non Business, and when the electronicmarket is consumer-oriented (B2C model) describes most obviously the situation.The second part of the paper presents the dynamics and characteristics of consumeronline buying behavior. The connection with the potential customer through the onlineenvironment is achieved through technical information elements. It would be impossible toanalyze online consumer behavior if he’s not an advised person in navigating the Internet.Online retailers can not be successful unless they know the characteristics of theenvironment in which potential customers enter to purchase a product or an information.Understanding the psychology of purchasers and buildingan effective content strategy to reach them are essential for achieving success in the onlineenvironment. To attract a significant number of online buyers, specialists in onlinemarketing, must build the buyer's personality profile.
 
For this we need to know in detail thethings that matter for each buyer profile. First of all, which are the words and expressionsused by online buyers in the search engines? Such as semantic analysis owords for the online activity and their correlation with terms that are popular searchengines in that field of activity.For example, a potential buyer of books on the Internet, will obviously use throughthe Google.com search engine, words that best describe the informational needs of the

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Ungureanu Nicolae added this note
15.05.2014 = 138 x 0,3572 centi/usd = 49,29 usd : 182,82 lei = 0,269 centi/ usd (999,999 73) x 3.2 468 = 0,873 bani/ Lei
Ungureanu Nicolae added this note
17.04.2014 = 136 x 0,3447 centi/usd = 46,87 usd : 169,51 lei = 0,276 mg (999,999 72)
Ungureanu Nicolae added this note
04.04.2014 = 135 x 0,3380 centi/usd = 45,63 usd : 164,63 lei = 0,277 mg ( 999,999 72 )
Ungureanu Nicolae added this note
01.04.2014 = 134 x 0,3677 centi/usd = 49,27 usd : 184,25 lei = 0,267 mg (999,999 73)
Ungureanu Nicolae added this note
24.03.2014 = 132 x 0,3347 centi/usd = 44,18 usd : 160,81 lei = 0,274 (999,999 73)
Ungureanu Nicolae added this note
16.03.2014 = 129 x 0,3604 centi/usd = 46,49 usd : 177,81 lei = 0,261 mg (999,999 74)
Ungureanu Nicolae added this note
12.02.2014 = 123 x 0,3411 centi/usd = 41,95 usd : 164,89 lei = 0,254 mg ( 999,999 746 )
Ungureanu Nicolae added this note
24.01.2014 = 120 x 0,3249 centi/usd = 38,98 usd : 153,36 lei = 0,254 mg (999,999 75)
Ungureanu Nicolae added this note
20.01.2014 = 119 x 0,3435 centi /usd = 40,87 usd : 170,50 lei = 0,239 mg (999,999 76 )
Ungureanu Nicolae added this note
19.01.2014 = 118 x 0,3453 centi /usd = 40,74 usd : 169,53 lei = 0,240 mg ( 999,999 76 )

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