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Table Of Contents

Pendahuluan
I.1. Background
I.2. Research Objective
I.3. Limitation and Scope of Research
I.4. Location of Case Study
Figure 0.1. Location Map of Case Study
Pendekatan Studi dan MetodologiPendahuluan
II.1. Data Collection and Method
II.2. Performance Indicators
II.3. Approach in Performance Review
III.1 PDAM Tirta Pakuan
Climate and Topography
III. 2 Adhya Tirta Batam
Drinking Water Service Provision System
Table I0.4. ATB Tariff Structure per January 2008
Kinerja PDAM Tirta Pakuan dan Adhya Tirta Batam
IV.1 Technical Aspect Performance
IV.1.1.Level of Water Losses
IV.1.2 Raw Water Quality
IV.1.3. Flow Continuity
IV.1.4. Water Pressure at Customer Tap
IV. 2 Performance on Customer Service Aspect
IV.2.1. Population Served
IV.2.2. Idle Capacity
IV.2.3. Water Meter Replacement
IV.2.4. Response time to Install New Connections
IV.2.5. Respond Time to Customer Complain
IV.3 Financial Aspect Performance
IV.3.1. Operational Cost Ratio
IV.3.2. Personnel Cost Ratio
IV.3.5. Short Term Debt Payment Ratio
IV.3.6. Rate of Return of Net Fixed Asset
IV.3.8. Average Water Tariff per M3
IV.3.9. Cost Recovery
IV. 6. Access of Water to the Poor Aspect
Review Kinerja Dengan Atau Tanpa Implementasi KPS
V.1. Expansion of Service Coverage
V. 2. Operational Efficiency
V. 3. Quality of Service
V.4. Water Tariff
PDAM Tirta Pakuan ATB
V.5. Special Program to Serve the Poor
V.6. Environmental Conservation
Penutup
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Contoh FinalReportofResearch_000

Contoh FinalReportofResearch_000

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Published by Robut Kudo

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Published by: Robut Kudo on Aug 07, 2011
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