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Health Complaint

Health Complaint

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Published by Pattie Reaves
Letter that was sent from Ken Sparks to the R.I Department of Health regarding the care of his sister's body.
Letter that was sent from Ken Sparks to the R.I Department of Health regarding the care of his sister's body.

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Published by: Pattie Reaves on Aug 09, 2011
Copyright:Attribution Non-commercial


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On the morning of June 20
, 2011, I received word from Rhode Island that my sister, Nancy James, hadpassed away. I was told that she was being brought to Bell Funeral Home on Broad Street in Providence.When I got to work at my business, Family Auto Sales and Service, I called Bell Funeral Home. They toldme Nancy was going to be cremated. My brothers and I asked them to do whatever necessary so thatwe could view our sister. I was informed that there was some sort of a problem with the insurance. Isaid to the secretary, Do what you need to, money is no object. She thanked me and said she would letthe Funeral Director know of our conversation and the Funeral Director would call me back. Afterseveral calls to the funeral home to tell them we wanted to view our sister, the secretary kept telling methe Funeral Director was out picking up another client, or in another service. My brother calledreiterating everything I had said. We were told we could view the body on Thursday at 3 pm. After thelong ride to Rhode Island, we picked up our brother Donald at his home in Johnston. On the way, I andmy brother discussed how this was going to be the last time we see our little sister, even though she isolder than all of us. This woman was not only the family strong woman, but as I found out in the daysthat followed, she had helped hundreds and hundreds of people, sick, homeless and dying, no matterwhat their illness was.As the staff will be able to tell you, hundreds showed up for her memorial service, but only three of us,my brothers and myself know the absolute horror we had seen.When we got to the Funeral Home, we were ushered into a small office to sign some papers and to askwhat we owed at this point. We were told we owed nothing but the $100 charge for the extremelyshort obituary that they wrote. The funeral home indicated that the state would be paying the $1200for the cremation. They told us they had only received the insurance paperwork that morning. Theyhad not believed her daughter or my brothers statement that Nancy had carried final burial insurance.To continue with what we saw, after what I thought was a very rude and pushy encounter with somepeople, we were ushered into a garage. We were told by the Funeral Director that we would see somedecomposition and smell decomposition. I remember walking into the garage, where I guess they storetheir limousines, to a cardboard box that appeared to be some type of coffin, kind of disheveled andleaning heavily to one side. At that point, the woman said that there would be some bloating.I looked at my brothers and we all looked very CONFUSED, to say the least. Why is this woman here? Ina garage? With a stench that was absolutely incredible. The female mortician went to the head of thebox to try to open it, she couldnt. She asked me to lift the head of the box while she tried to lift openthe foot of the box. What I was about to see would change my life and that of my brothers for the restof our lives. I will look down upon those people who did this. What I am about to say is the lowest kindof low.Back to the horror. I grabbed the head end of the box and tried to lift it open, it was difficult for it tomove. When I was lifting the box I heard a snapping and tearing noise. What I saw was a very big blackmass where my sisters head was. I t looked like her face had swollen and then melted. I saw her eyes;they had swollen to the point of about the size of an orange each and black as coal. In the corner of hereyes, there appeared to be bugs. They moved. Her snow white hair was a black mass of what appeared
to be an ooze of blood and body fluids. This black was only evident above her breasts to her head. Thebody fluids in the box seemed to be only around her head area. The snapping and tearing I heard wasfrom her hair being stuck to the sides and bottom of the box. You could see how somehow her headwas flat up against the box as if someone had put her in the box and tipped the box on its head, noembalming as I had instructed them to do by telephone. It appeared that she had been thrown into thebox; her right arm was tucked in behind her back. There was a mark on her chest where her hand hadoriginally laid, because you could see the original mark, but as she bloated you could see that her lefthand was moving as she decomposed forcing her hand into a straight up and down position, with fingersoutstretched as if to be reaching and saying, Help me.Her skin was white from her breasts downthrough the rest of her body. Upon my brothers and I seeing this, my brother Donny physically passedout and Kenny cried out, Oh My God! and tended to my brother, Donny. The mortician had come overto the head of the box and placed the cover back down. I was backing out toward the door. Just as I gotto the door, I spun around and left the funeral home with the Funeral Director hot on my heals. I stoodin the parking lot and the mortician mentioned something about calling the crematorium immediatelyand she would be cremated that afternoon.The mortician knew, Im sure, from the look on my face and the tears rolling down my cheeks and theresponses of my brothers when the exited as well. She knew, that we knew, that she had been stuck inthat corner with nothing because Nancy had no real family in Rhode Island except her young adopteddaughter to speak for her and the fact that she was going to be cremated because they did not believethat there was any money there, to just put her in a box, not thinking of her as a human who deserveddignity, an honorable business to help her through her last hours on earth and the family belief thatfuneral homes are a place where they respect your dead and afford them dignity. This was an absolutehorror with no thought of my sister, Nancy James or the family because they thought they were dealingwith a person of low income herself.I respectfully beg and I mean BEG anyone in the state of Rhode Island that is of a power to keep thisfrom happening again to anyone else. I would gladly give everything I own to make sure this does nothappen again. This was an absolute horror that cannot, must not be tolerated anywhere in any state.This is just the beginning as the family has decided, after speaking with other relatives in Maine that wewant to get this horror into the public eye through the media.I respectfully wait for your response before any action is taken by the family, but rest assured, afterspeaking with a reporter from our local newspaper, that we believe this story is a great human interesthorror story that will probably be seen and heard once this finally hits the You tube service, and it isbound to cause a huge outcry. The funeral home could not even afford her a piece of newspaper tocover her naked bloated stinky and rotting body. She was one of the finest women I have ever known.

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