Chapter 14 Producing Materials and Services
ter reading this chapter, you should be able to do the
Discuss the strategic value-adding role operations plays in thesupply chain.
Explain the concept o
ormation process and its applicationto goods and services.
ppreciate the tradeo
s and challenges involved in productionoperations.
Understand the primary production strategies and types o
Discuss the primary assembly processes and production methods
or goods creation.
Describe the various production process layouts.
Explain the role o
productivity and quality metrics
or improvingoperations per
Know how in
ormation technology supports e
icient production o
goods and services.