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Chapter 15 - Managing Reverse Flows in the Supply Chain

Chapter 15 - Managing Reverse Flows in the Supply Chain

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Published by Arman

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Categories:Types, Business/Law
Published by: Arman on Aug 11, 2011
Copyright:Attribution Non-commercial

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08/11/2011

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Chapter 15 Managing Reverse Flows in the SupplyChain
Learning Objectives
Af 
ter reading this chapter, you should be able to do the
ollowing:
Understand why reverse
lows in the supply chain were traditionallyregarded as being unimportant to the
inancial success o
companies.
A
ppreciate why global supply chains present special challenges
or reverse
lows.
Discuss the reasons
or some o
the early reverse logistics systems andclosed loop supply chains.
Understand why there has been a signi
icant increase in the volume o
itemsmoving in reverse in supply chains today and list the eight major categorieso
reverse
lows.
A
ppreciate the di
ff 
erence between reverse logistics systems and closed loopsupply chains and understand their respective characteristics.
Understand the three major 
orces that drive reverse logistics systems anddescribe their di
ff 
erences and similarities.
Discuss the di
ff 
erences between value streams and waste streams
or reverse
lows.
 
I
ntroduction
Traditionally, reverse
lows were not viewed as adding value
or customers or revenue
or the manu
acturer or producer.
I
n
ormation and
inancials (cash) are also an important dimension o
 reverse logistics and closed loop supply chains.
Global supply chains present challenges and opportunities
or reverse
lows
I
ncluding green laws.
 
I
mportance and Magnitude o
Reserve Flows
Transportation companies and warehouses have dealt withreturns.
Retailers lose 3 to 5% o
gross sales to returns accounting
or about 4.5% o
the cost o
logistics.
I
nternet returns are about double the counter sale returns.

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