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HR Administrator Resume Sample

HR Administrator Resume Sample

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Published by resume7.com
Resume Sample from Professional Resume Writing Company. Visit www.resume7.com for more samples.
Resume Sample from Professional Resume Writing Company. Visit www.resume7.com for more samples.

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Categories:Types, Resumes & CVs
Published by: resume7.com on Sep 25, 2008
Copyright:Traditional Copyright: All rights reserved

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02/01/2013

www.Resume7
.com
Harriet Lyons

4999 Forbes Ave
Pittsburgh, PA 10302
(303) 345-8977
mary.lyons@hotmail.com

PROFESSIONAL
EXPERIENCE
Pennsylvania Benefit Systems, Pittsburgh, PA
Benefit Administrator, 2004 \u2013 Present
\ue000

Responsible for all aspects of HR processing for 10 client
organizations, including invoicing, policy and workforce changes,
insuring data integrity and accuracy, and resolving individual issues

\ue000
Reviewed approximately 100 insurance applications per month for
completeness and adherence to regulations
\ue000
Integral to the preparation of software training manuals used by
over 10,000 employees
\ue000
Provided IT support and answered questions on software related
issues
Mellon Financial, Pittsburgh, PA
Customer Support Representative, 2002 \u2013 2004
\ue000
Handled approximately 100 customer calls per day and resolved
95% of client questions within the first 3 minutes
\ue000
Answered and fulfilled all customer inquiries by the end of the next
business day, ensuring a high level of customer satisfaction
Pennsylvania Insurance Company, Pittsburgh, PA
Policy Coordinator, 2000 \u2013 2002
\ue000
Reviewed 30+ insurance applications per day for completeness
and adherence to regulations
\ue000

Processed up to 20 deceased refunds and cancellation of
insurance policies within 2 business days, ensuring clients received
timely delivery of refunds

\ue000

Provided requests for information from policyholders, agents and supervisors \u2013 which served as a critical source of information for sales and client service

Technology Solutions, Pittsburgh, PA
Administrative Assistant, 1998 \u2013 2000
\ue000

Responsible for providing office support for a $100 million
technology solutions provider - duties included heavy telephone
support, maintaining extensive filing system, billing and accounting,
scheduling, and preparing client facing correspondence

EDUCATIONUniversity of Virginia, Richmond, VA
Bachelor of Art in Communication Studies, 1998

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