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Responsible for the hiring, training and overall growth of 20 sales associates
across extremely results driven store, resulting in a 200% increase in sales
Oversaw that the store met daily, weekly and monthly sales targets - through
active associate mentoring and development, close monitoring of key
performance metrics, and leading through example by conducting client sales
on the floor \u2013 contributing to 20% of overall sales
Worked closely with potential new clients and their families, establishing a regiment of care and developing a custom tailored package designed to meet the customer\u2019s needs
Acted as key liaison between families and caregivers during conflict
situations, carefully serving the client\u2019s concerns while balancing the policies
of the company
Closed 80% of leads based on my ability to provide detailed answers to
specific questions regarding senior care and the special challenges facing
Managed multiple facets of the business, including operations, marketing, and
sales \u2013 achievements included creation of a monthly membership program,
developed training program for new employees, performed audits of
paperwork, managed advertising spend, and administered payroll
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