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  • OB Project GroupII

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    Anubhav Jaiswal
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    Service Operations at PThe Leela Goa Organizational Behaviour Project Mentor: Dr Christo Fernandes The Leela Group Hotel Leelaventure Ltd Residence Gurgaon. Property to open by late 2011. Expected Learning Functional understanding hotel Industry Understanding the factors responsible for Ppeopleprocess integration in organizations. Understanding the role of employees in service Industry Work Culture of an organization and its impact on productivity and morale of the employees.

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    Service Operations at PThe Leela Goa Organizational Behaviour Project Mentor: Dr Christo Fernandes The Leela Group Hotel Leelaventure Ltd Residence Gurgaon. Property to open by late 2011. Expected Learning Functional understanding hotel Industry Understanding the factors responsible for Ppeopleprocess integration in organizations. Understanding the role of employees in service Industry Work Culture of an organization and its impact on productivity and morale of the employees.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
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    3 views4 pages

    OB Project GroupII

    Uploaded by

    Anubhav Jaiswal
    Service Operations at PThe Leela Goa Organizational Behaviour Project Mentor: Dr Christo Fernandes The Leela Group Hotel Leelaventure Ltd Residence Gurgaon. Property to open by late 2011. Expected Learning Functional understanding hotel Industry Understanding the factors responsible for Ppeopleprocess integration in organizations. Understanding the role of employees in service Industry Work Culture of an organization and its impact on productivity and morale of the employees.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 4

    Service Operations at The Leela Goa

    Organizational Behaviour Project Mentor: Dr Christo Fernandes

    The Leela Group


    Hotel Leelaventure Ltd

    Palaces Bangalore Udaipur New Delhi Chennai*

    Hotels Mumbai Gurgaon

    Resorts Goa Kovalam

    Residence Gurgaon

    * Chennai property to open by late 2011

    Expected Learning
    ` `

    Functional understanding hotel Industry Understanding the factors responsible for peopleprocess integration in organizations.

    ` `

    Understanding the role of employees in service Industry Work Culture of an organization and its impact on productivity and morale of the employees.

    Understanding the role of processes in standardization of services across the organization.

    Thank you
    Organizational Behavior, Group II, Sec D

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