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 AAnnnnaaFF..SShhaalllleennbbeerrggeerr 
cellular  
OObb j jeeccttiivvee::
 
strategic role leveraging secondary, primary&humint research; content synthesis, analysis&presentation; creative problem solving skill;&project management&team/community building skills to:
 
N
urture
existing business&expand opportunities.
O
 ptimize
available resources&implement process improvements.
D
eliver 
enhanced [comparative] understandings of markets/product, trends,&competitors/customers/suppliers.
I
mprove
product management/development&existing customer relationships.
B
uild 
approaches/methods that maximize proactive foresight within ethical standards.
G
enerate
efficiencies, innovation&higher profits.
 Also interested in teaching/training/mentoring
 
PPrroovveennuuaalliiiiccaattiioonnss:: 
*
Extensive background in consultative & professional services settings delivering research, from raw data to PowerPoint analyses.
-
Skilled identifying subject matter experts & using social media. Established human intelligence networks.
-
Expertise profiling/comparing organizations [clients/peers/suppliers], industries, products, markets, trends,
people…
-
Designed Early Warning Systems drawn from both internal/external & human/digital sourcing.
-
Teamed on internal valuations based on win-loss & other tools.
*
Results-driven, customer-focused team leader who understands both big picture & details. Deliver actionable output.
*
Demonstrated abilities assess needs, develop processes, & build relationships necessary execute effectively /successfully.
-
Work all personnel levels professionally, discretely, respect their time. Led direct reports, matrixed teams & sub-contractors.
*
Well-organized, effectively juggle multiple priorities & reprioritize as needed, flexible not indecisive. Quality & quick turn-around.
*
Experienced selecting/managing vendors, designed bill-back cost capture. Created portal varied business units, roles & locations.
*
Initiated research ethics standards working with Legal Dept. Maintain confidentiality of all research methods/content as relevant.
*
ALA-accredited MLS & BA Economics. Taught Published Source Collection & moderated GE 6Sigma Sessions.
*
Successful working both as an independent telecommuter & on-site team member.
RReecceennttEExxppeerriieennccee:: 
President 
 , Shallenberger Intelligence Services; Virtual; 1/2009 onward 
Research/analysis services.Directly or subcontractor [market researcher&competitive intelligence consultants.
Teaching, planning for Special Libraries Association Competitive Intelligence (CI) unit through Click University.Also served as Assistant for the Knowledge Management module.
{Annually August-October, part-time}
 
Closet Librarian
re competitive intelligence, knowledge management, organizational effectiveness
 Highlighted in
Info Today’s 
Establishing
Targeted Knowledge
presence on LinkedIn & Facebook.Rebuilding Targeted Knowledge web site. 
Pro-bono fund-raising research for non-profit organizations. Also mentor colleagues.
 Also work other specialties for supplemental income in this tight economy. Details available upon request.
 
Research Director 
 , CBM Capital; New York, NY; 9/2005-1/2009 
[Tele-commuted,
FT role downsized budgetary/reorg
] 
Continually ID-ed newest sources&research approaches untapped by the investment community, giving CBM aninformation/insight edge over competitors; but using ethical methods.
Designed, collected, synthesized primary/secondary research, conducted
“human intelligence” (humint) interviews.
Managed bench of on-demand contractors&relationships with data/service vendors.
Active in weekly portfolio discussions with analysts&GP, contributed new investment ideas&personal insights.
Freelance contractor 
 for Maritz, CBM Capital et al 6/2004-12/2005
Originated Maritz Learning’s
financial services penetration&value-add strategy, based on cross/up-sell initiatives.
Formulated significant portions
Maritz’s Learning
 &Incentives BUs 3-year strategic plan, consulted for Loyalty BU.
Delivered insightful prospect profiles, including existing relationships with competitors&strategic prospect needs;also mined sources to yield lists of prospects profiled.
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