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The Communication Process

Feedback

Source

Encoding

Channel

Decoding

Receiver

Message

Message

Message

Message

Feedback

Source

Encoding

Channel

Decoding

Receiver

Message

Message

Message

Message

I take sugar in my tea

Feedback

Receiver

Decoding

Channel

Encoding

Source

Message

Message

Message

Message

One lump or two?

Seek to clarify your ideas before communicating Examine the true purpose of each communication Consider the total physical and human setting Consult with others in planning communications Be mindful of the overtones as well as the basic content of your message

Take the opportunity to convey something of help or value to the receiver Follow-up your communication Communicate for tomorrow as well as today Be sure your actions support your communications Seek not only to be understood but to understand - be a good listener

The key to the communication process is to have understanding on the part of the receiver. There are many barriers to good communications that must be overcome for communications to be successful. Learn to be an active listener as part of successful communications.

Questions

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