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> Information management for a conservative industry < Maintaining your system and metadata >> Using legal information on new devices < Managing information overload >
 
This one-day forum will give attendees the opportunity to hear about:>> How they can overcome the fears surrounding newways of information management>> How firms can have one main system in place forbetter information use>> Utilising the firm’s intranet for managing its information>> Overcoming the often overwhelming influx of information
 
Supported by:Presented by:
EARLY BIRD (Save $200)Before 22 July 2011
AB
 
Pre-forum workshops: Wednesday, 26 August 2011
About the workshop leader:
Rita is a Principal Consultant in the IT consulting division at Pitcher Partners. Rita has more than 20 years’ experience in delivering and deployingonline and IT solutions. A highly motivated professional who is committed to ensuring the best outcomes for clients, she has a passion for excellent problem solving and facilitation skills, and is comfortable in liaising with all levels of an organisation.Prior to joining Pitcher Partners, Rita’s roles have allowed her to work with both technical and business clients in online development and webapplication development. She has worked both as a client of online agencies in providing solutions to government and corporate clients,which results in a strong empathy with regards to ensuring projects are delivered with customer satisfaction. Her background in technologyhas enabled her to straddle both IT and marketing initiatives. She is an advocate of both social media and enterprise social media.
Ritahasastrongunderstandingofuserexperienceanduserfocuseddesignsolutionsandispassionateaboutthebenetsofeasytouse
 solutions. She brings her ability to project to provide vision and results.
Usig SarPit t dri ifrmati maagmt fr sric imprmt
Rgistrati: 9.00 amWrsp tim: 9.30 am - 12:30pmFaciitatd b:
Rita Arrigo, Principal Consultant – Information Technology,Pitcher Partners 
A
About the workshop:
RitaArrigo,PrincipalConsultant,PitcherPartnerswillpresentthishalf-dayworkshopthattalksaboutharnessinginformationinordertodeliversignicantserviceenhancements.Thecrucialfactorsforserviceorganisationsareanindividual’sabilityfordecisionmakingandsimpliedinformationprocesses.Thisissignicantwithinthelegalindustrywherethereareinformationbarriersinplacetopreserveclients’condentialityandtopreventconictsofinterestarisingbetween
lawyers working for different clients. Information management success is therefore a mix of short term wins as well as demonstrating a long term approach toimproving service delivery.Rita will be joined by Shyam Narayan to demonstrate rich search driven applications on the SharePoint platform and the knowledge centre.This workshop will provide:A short presentation looking at what is driving change in information management maturity and a quick translation guide to assist you convert CEO speak 
•
into information management resultsA hands-on demonstration on how search and business intelligence can dramatically enhance both decision management and information processes
•
A road map for your service improvement needs from a legal perspective with SharePoint, search and business intelligence quick wins
•
Pre-forum workshops – Wednesday, 24 August 2011
About the workshop leader:
AndrewPerryisManagingDirectoroflegal.consult,aprofessionalservicesrmthatspecialisesinprovidingtechnologyandcommunications
consultancy services, as well as legal advice.Andrew is President of the Society for Computers and the Law, a Senior Member of the Australian Computer Society, a Member of the AustralianInstitute of Company Directors and Council of Law Reporting for NSW, an Associate of Finsia and a Director of Avondale College.He has previously served as President of NSW Young Lawyers and as a Director of the Law Society of NSW.Andrew uses a range of online social networking tools in his day to day life including Facebook, Plaxo, Linked In and is dabbling with Twitter. legal.consult maintainsa wiki for internal knowledge sharing and has recently launched a blog.
Ma sarig wr fr u – usig fr aaiab ts t captur ad bttr us ifrmati ragig frm tbiab ur t scia mdia
Rgistrati: 1.00 pmWrsp tim: 1.30 pm - 4:30pmFaciitatd b:
Andrew Perry, Managing Director,legal.consult 
B
About the workshop:
AndrewPerrywilldemonstratehowhismulti-disciplinarylawrmhasembracedfreelyavailabletoolstoencourageacultureofsharinginformationwithintherm,
 and the challenges for implementing these tools and techniques from a practitioner’s perspective.
TheadoptionoftoolssuchastheiPad,smartphonesandwebbrowserbasedservices,createnewchallengesandopportunitiesforhowlawrmscapture,store,manipulateandretrieveinformation,whetheritrelatestoaparticularcase,apracticeareaortheoperationsoftherm.Thisworkshopwilllookathowtakingausercentredapproachtothecollectionanddeliveryofinformationcanencouragerm-widesynergies,andhowopentechnologiescanenableinformationcollected
from different sources, to be analysed and delivered in ways tailored to the needs of different users on different devices.Attendees will leave this workshop with not just an increased understanding of the issues for implementing information management (including social media) across
theirrm,froma“ManagingPartner’sperspective”,butalso:Achecklistoffreelyavailabletoolsthatcanbeimplementedwithintheirrmtohelpbringsomeofthebenetsofsocialmediaandinformationsharingto•
the workplace
Guidelinesforhowtoimplementnewtoolstohelpencouragetheprotablesharingofinformationanduseofsocialmedia,byapplyingausercentred
 
•
approach
Thingstolookoutforwhenselectingtechnologiesinordertoensurethatrm-widesynergiescanbeachievedandmaintainedforthelongterm•
Techniques for managing the risk associated with information sharing within a legal context, whether internally or publically through social or traditional media
•
 
 
Connected Forum– Thursday, 25 August 2011
Linking eLearning to social learning and knowledge sharing
Information management in a “conservative” industryManaging your firm’s system and technologyLaw libraries and the role of information managers, todayMaintaining and managing your firm’s culture for betterinformation management
8:30 Registration and refreshments9:00 Chairperson’s opening remarks
Dr Helen Paige, Founder and Director,The Paige Group
9:15 Interactive panel: Continuously updating your information managementstrategy and system 
Hear a short introduction from each panellist, then join in the discussion!
Do technology and the legal profession really mix?
ó
Examining the pros and cons of keeping up with technological change
ó
Deciding what strategy your firm needs to take
ó
 
Panellists: Robyna May, Director - IT & Knowledge,Cooper Grace Ward ;Steve Goldsmith, IT and Operations Manager – Online Division,Slater & Gordon ; Paul Colley, National Information Technology Officer,Piper  AldermanFacilitated by: Dr Helen Paige, Founder and Director,The Paige Group
10:00 Gen Y librarians and the changing face of information management
What makes a generation?
ó
 Attracting and retaining Gen Y in the information management profession
ó
within legal firmsWhat does all of this mean for the future of libraries, information and the
ó
legal profession?
 
Kirsty McPhee, Knowledge and Business Development Manager,Tottle Partners
10:45 Morning refreshments and networking11:15 Global information and technology trends in legal academic lawlibraries: what is coming to your firm?
Preparing law students for global legal practice
ó
Teaching legal research or legal information literacy
ó
 
Carole Hinchcliff, Law Librarian,University of Melbourne
12:00 Keeping up with technology
Using handheld devices in the firm
ó
Social media’s place in managing the firm’s information
ó
Including technology in information management policies
ó
 
Paul Colley, Director, Information Technology,Piper Alderman
12:45 Networking lunch 1:45 Intranets for information management and accessibility
Utilising SharePoint for your firm
ó
Managing metadata for consistency and ease of accessibility for lawyers
ó
 
 Alison Jones, Library and Information Manager,Meyer Vandenberg Lawyers 
2:30 Re-defining the role of information managers within firms
Deciding what the role of law libraries is now within your firm
ó
Examining what knowledge information management needs in today’s
ó
firmsInformation management working with lawyers for better information
ó
access
 
 Alison O’Connor, National Library Manager; Mary Muscara, MelbourneLibrary Services Manager,Blake Dawson
3:15 Afternoon refreshments and networking3:45 Embedding information management into your firm’s culture
Establishing information touch points throughout your firm
ó
Presenting the importance of information management to both new and
ó
existing staffHow to get staff to “own” their training through utilising a variety of
ó
training and self-assessment techniquesGetting the best return on existing applications by maximising their use
ó
throughout your firm
 
Robyna May, Director IT and Knowledge,Cooper Grace Ward
4:30 The changing face of law firms: where does that leave informationmanagement?
Examining the effects of changing information within your firm
ó
Considering the ways that lawyers are accessing information: how can
ó
firms and information management make use of where lawyers are atnow?Making the most of the changing face of information and its
ó
management methods
 
Michael Hubble-Marriott, National Information Services Manager,Middletons
5:15 Chairperson’s closing remarks and end of connected forum
Thelegalprofessionisperceivedasbeing“conservative”inasocietythatisrapidlyevolvinginthewaysthatinformationiscreated,accessedandused.Lawrmshaveidentiedtheneedtokeepupwiththetechnologythatisbeingproduced,butmanyarestillunsureastohowtogo
about managing the information that’s both stored and accessed within these new devices.How can lawyers make the most of information available to them? What metadata standards need to be in place for better accessibility?And what has become of the role of law librarians and information managers, today? With the availability of such large amounts ofinformation, what does their role entail?It may sound simple, but achieving such requires a great amount of time and resources.
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