After updating from the previous version of the BlackBerry Desktop Software, the phone number for the Apple Assistant in your contactsswitches fields but you didn't make that change. (DT 1012344)If you connect a device with BlackBerry® Device Software 4.1 or lower, you don't receive a message that the device is unsupported. (DT 890537)Some configurations, such as updating your media card size, aren't displayed when you connect your smartphone. (DT 633783)
Applications and software loading
If you load BlackBerry 6 bundle 2647 through the BlackBerry Desktop Software, you lose language support for Hindi and Romanian. (DT 1693804)Workaround: After updating your software, add these languages from the Applications screen.The BlackBerry Desktop Software doesn't notify you that the "Allow Web-Based Software Loading" IT policy has been set to No. When youcheck for updates, you won't receive any updates. (DT 1103650)You aren't prompted to retry the connection when you attempt to update software without a battery in your smartphone. (DT 989053)You cannot update your third-party applications through an ALX file. (DT 832054)Your computer goes into sleep mode when loading applications and restoring data to your device fails. (DT 633954)Workaround: Manually restore any missing databases to your device.You receive the following error message when you try to update your device with a slow Internet connection: " BlackBerry Desktop Softwarefailed to validate your BlackBerry device update." ( DT 508239)
Backing up and restoring data
If you change computers or switch user accounts, a backup of your smartphone data isn't created when you update or reload your softwareor move to an earlier version of your software. Your data isn't restored. (DT 1410705)Messages and organizer data are included in your backup file even if you don't select these options. (DT 1406352)If you change computers or switch user accounts, you receive an error when backing up your smartphone: The backup failed due to anunexpected error. (DT 1105356)You don't receive any instructions on turning on mass storage mode when backing up your device. (DT 755328)Workaround: Turn on mass storage mode (on your device, click
for Mass Storage Mode) and try again.The BlackBerry Desktop Software is displaying the wrong message when a device with built-in media storage has mass storage mode set tooff: "Device does not have on-board device memory." (DT 711448)You receive a "Restore data cancelled" message in the status bar even though the data from your media card and built-in media storage isrestored. (DT 647668)You don't receive a warning message when a backup file isn't created because there isn't enough disk space; you receive a message that "Theselected backup file is either invalid or corrupt." (DT 614089)You cannot complete an encrypted backup with a large amount of data in your built-in media storage. (DT 349826)Workaround: Turn off encryption or delete some data from your built-in media storage.