BlackBerry Desktop Software
Release Notes
2.1.2 b8
About this product
The BlackBerry® Desktop Software works with BlackBerry smartphones and BlackBerry® PlayBook™ tablets to complete the following tasks:>Synchronize your media files (music, pictures, and videos)>Import pictures and videos>Manage multiple smartphones and tabletsAdditionally, you can complete the following tasks with BlackBerry smartphones:>Add, update, or remove smartphone applications and BlackBerry® Device Software>Back up and restore your smartphone data>Synchronize your organizer data>Switch to a new smartphone
New features and enhancements
The new features and enhancements for the BlackBerry® Desktop Software 2.1.2 b8 include the following items:Support for new smartphones>BlackBerry® Torch™ 9810>BlackBerry® Torch™ 9850>BlackBerry® Torch™ 9860>BlackBerry® Bold™ 9900>BlackBerry® Bold™ 9930
Known issues
This section lists known issues for the BlackBerry® Desktop Software 2.1.2 b8.
Installation/Connection
If you connect a tablet when it's turned off, the tablet isn't connected when you turn it on again. (DT 1196935)
After updating from the previous version of the BlackBerry Desktop Software, the phone number for the Apple Assistant in your contactsswitches fields but you didn't make that change. (DT 1012344)If you connect a device with BlackBerry® Device Software 4.1 or lower, you don't receive a message that the device is unsupported. (DT 890537)Some configurations, such as updating your media card size, aren't displayed when you connect your smartphone. (DT 633783)
Applications and software loading
If you load BlackBerry 6 bundle 2647 through the BlackBerry Desktop Software, you lose language support for Hindi and Romanian. (DT 1693804)Workaround: After updating your software, add these languages from the Applications screen.The BlackBerry Desktop Software doesn't notify you that the "Allow Web-Based Software Loading" IT policy has been set to No. When youcheck for updates, you won't receive any updates. (DT 1103650)You aren't prompted to retry the connection when you attempt to update software without a battery in your smartphone. (DT 989053)You cannot update your third-party applications through an ALX file. (DT 832054)Your computer goes into sleep mode when loading applications and restoring data to your device fails. (DT 633954)Workaround: Manually restore any missing databases to your device.You receive the following error message when you try to update your device with a slow Internet connection: " BlackBerry Desktop Softwarefailed to validate your BlackBerry device update." ( DT 508239)
Backing up and restoring data
If you change computers or switch user accounts, a backup of your smartphone data isn't created when you update or reload your softwareor move to an earlier version of your software. Your data isn't restored. (DT 1410705)Messages and organizer data are included in your backup file even if you don't select these options. (DT 1406352)If you change computers or switch user accounts, you receive an error when backing up your smartphone: The backup failed due to anunexpected error. (DT 1105356)You don't receive any instructions on turning on mass storage mode when backing up your device. (DT 755328)Workaround: Turn on mass storage mode (on your device, click
Options
>
Memory
and select
Yes
for Mass Storage Mode) and try again.The BlackBerry Desktop Software is displaying the wrong message when a device with built-in media storage has mass storage mode set tooff: "Device does not have on-board device memory." (DT 711448)You receive a "Restore data cancelled" message in the status bar even though the data from your media card and built-in media storage isrestored. (DT 647668)You don't receive a warning message when a backup file isn't created because there isn't enough disk space; you receive a message that "Theselected backup file is either invalid or corrupt." (DT 614089)You cannot complete an encrypted backup with a large amount of data in your built-in media storage. (DT 349826)Workaround: Turn off encryption or delete some data from your built-in media storage.
Calendars
The BlackBerry Desktop Software is trying to add a fixed alarm to each event in iCal even though it was already deleted. (DT 1041456)An error occurs when you sync an appointment recurring every year that was created on iCal, with an end date and multiple interval option.(DT 849143)When you add an occurrence of a recurring calendar entry on your mail client, and sync to the device, a conflict window appears. (DT 822068)Calendar entries are duplicated in iCal after upgrading the BlackBerry Desktop Software to version 2.0 and synchronizing your data. (DT 812353)If you update a recurring calendar entry to include an end date, the end date isn't updated on your device. (DT 807118)Choosing to delete the data from your computer after clearing the data on your device and synchronizing with your computer doesn't deletethe data. (DT 766002)A recurring appointment on the last day of February is synced to the device as the first Saturday in February. (DT 765973)Changing an entry to a recurring entry on your calendar isn't synchronized to the device. (DT 762026)Entries that are set to recur on "every last day of each month" or "every last day of a month every year" are not synchronized to your device.(DT 761216)Your appointment reminders are duplicated in iCal after selecting "Forget Device" before you synchronize. (DT 755258)The URL field in iCal is deleted during when you synchronize for a second time and you have slow sync selected. (DT 624178)If you delete entries on your device, they are added to your computer again after synchronizing your data instead of being deleted from yourcomputer. (DT 621260)A conflict occurs when attempting to synchronize organizer data that has a different data format on your computer compared to your device.(DT 621174)Changing a non-key field that exists on your device and your computer triggers a conflict after refreshing your synchronization. (DT 620319)Changing a key field that exists on your device and your computer results in duplicated entries after refreshing your synchronization. (DT619494)Monthly recurring entries created on the 31st day of the month don't synchronize for months that don't have 31 days. (DT 618214)Recurring events that occur in the past are synced to device when synchronizing with "Future events only" selected. (DT 569719)Recurring, all-day calendar appointments that were created before the first Sunday of November 2006 are pushed forward by 1 hour on yourdevice. (DT 569465)You receive a sync error when adding or removing a BlackBerry® Internet Service calendar for the first time after synchronizing. (DT 532306)Only one all-day entry is synced to the device when creating monthly recurring, multiple all-day events. (DT 525554)You receive sync errors if synchronizing the Meeting calendar category in iCal. (DT 519976)Workaround: Sync all categories except for the Meeting calendar.There might be problems synchronizing all-day events from your computer to your device if your device has a different time zone. Aftersynchronizing, the
All Day Event
check box isn't selected on your device and the start time isn't updated to the correct time. (DT 456610)There is an extra entry on your device calendar when synchronizing a daily, all-day recurring event. (DT 431336)Changing a single instance of an all-day recurring event creates a duplicate entry on your device. (DT 424576)You don't receive a warning when a new calendar event from your device cannot be added to a deleted calendar. Calendar events are addedto a different calendar. (DT 382912)In Microsoft® Entourage®, if you synchronize a meeting (with attendees) again without making any changes, the organizer name is added tothe attendee list with a status of "Accepted" using the safer sync option. (DT 356242)
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BlackBerry Desktop Software for Mac Version 2.1.2 b8 Release Notes
These are the official release notes for version 2.1.2 b8 of the BlackBerry Desktop Software for Mac uploaded by BlackBerryRocks.com for public viewing.
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