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Health Communications Capacity Project Assessment Report

Health Communications Capacity Project Assessment Report

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Published by: League of Michigan Bicyclists on Aug 17, 2011
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08/17/2011

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Minnesota Department of Health:Chronic Disease Reduction Unit
Health Communications CapacityProject: Assessment Report
Prepared by DeYoung Consulting Services, LLC
Karen DeYoungMary Karlsson6800 France Avenue South, Suite 120Edina, MN 55435Phone: (952) 920-1499Fax: (952) 922-8776Email: karen@deyoungconsultingservices.comWeb: www.deyoungconsultingservices.com
 
 
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CKNOWLEDGEMENTS
 
This report was prepared for the Minnesota Department of Health by DeYoung ConsultingServices and partner Mary Karlsson. The findings presented in this report are based on a datagathering process made possible through the help and assistance of the Minnesota Department of Health staff and its collaborative partners.
ABOUT MINNESOTA DEPARTMENTOF HEALTH 
 
The mission of the Minnesota Department of Health is to protect, maintain and improve thehealth of all Minnesotans. Its core functions include assessing the public’s health (Whatchallenges do we face?), promoting sound policies (How do we address those challenges?), andassuring effectiveness (Did we succeed in improving health?).
 
ABOUT DEYOUNG CONSULTING SERVICES 
 
DeYoung Consulting Services
is a consulting company that works to provide performanceimprovement and organizational development for a variety of organizations, includinggovernment agencies, corporations, for profit and non-profit entities, and schools. Since 1996 wehave worked to analyze organizational performance needs and to design and develop solutions(enhanced systems, training manuals, workshops, job performance aides, etc.) that effectivelyaddress those needs. We help organizations identify and document their systems and processes.We then work to determine if these existing systems and the way in which they are implementedare in alignment with achieving their organizational goals and mission.
 
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Acknowledgements ...................................................................................................................................2Executive Summary ..................................................................................................................................6Research Description ................................................................................................................................7Project Background .............................................................................................................................7Assessment Design .............................................................................................................................7Implementation ...................................................................................................................................8Limitations ..........................................................................................................................................8Analysis.............................................................................................................................................10Findings...................................................................................................................................................10Recommendations ...................................................................................................................................26Appendix A – Communications Best Practices Research and Recommendations .................................29Appendix B – Interview Protocols ..........................................................................................................23Appendix C – Survey Protocol ...............................................................................................................28Appendix D – Survey Results Summary ..................................................................................... Attached

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