RELIANCE LIFE INSURANCE IT GOVERNANCE

1. Understand the business and its workflows. 2. Identify junctures with potential for success and failure. 3. Identify factors which matter for these elements, and rope in their actions with a timed controlling mechanism. 4. Calibrate such controls with the value they generate for the business. 5. Restart this cycle from Step 2.

Where did IT go wrong??

Lack of participation by C level management Lack of strategy Lack of clear implementation plans Improper timing of deployment (the peak
selling season was chosen that affected business)

Process templates that lacked competitive advantages for the business