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Table Of Contents

1.4. Metodologi
1.6. Kesimpulan Bab
Gambar 2.2 Pengaruh kualitas pelayanan terhadap kepuasan pelanggan
Garnbar 2.5 Pengaruh kepuasan pelanggan terhadap loyalitas
2.3.1. Model
Dalam Menci ptakan Loyalitas
2.4. Kesimpuian Bab
3.3 Populasi dan Sampel
3.3.1. Populasi
3.3.2. Sampel
3.3.2.1 Teknik Sampling
3.3.2.2 Penentuan Ukuran sampel
3.4. Metode Pengumpulan Data
3.5. Teknik Analisis Data
Tabel3.1 Indeks Pengujian Kelayakan Model
3.6. Kesimpulan Bab
4.2. Basil Pengumpulan Data
Tabe14.4 Klasifikasi Responden Berdasarkan Jurusan dan Semestemya
4.3. Proses Analisis Data
TabeI4.6 Evaluasi Kriteria Goodness of Fit
Pada Kualitas Pelayanan
Pada Kepuasan Pelanggan
4.3.4. Endogenous Construct 2 (LoyalitasILoyality)
4.4. Pengujian Full Model SEM
4.6. Evaluasi Atas Kriteria Goodness of Fit
4.7. Evaluasi Atas Regression Weight Untuk Uji Kausalitas
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Published by Haerul Alul

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Published by: Haerul Alul on Aug 18, 2011
Copyright:Attribution Non-commercial

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04/06/2013

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