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Table Of Contents

1. INTRODUCTION
1.1 Expectations and Desired Outcome
2. ENTERPRISE VOICE SYSTEMS
2.1 Call Switching, Processing and Signaling
2.2 Line Interfaces
2.2.1 Terminal Line Cards
2.2.2 Trunk Line Interfaces
2.2.3 Trunk Features
2.4 Basic Features and Functions
2.5 Enhanced Features and Applications
2.6 Call Flows and Dial Plans
2.7 Automated Attendant
2.8 Call Detail Records and Billing
2.9 Next Steps
3. DATA NETWORKING
3.1 LAN Infrastructure
3.1.1 Ethernet Switching
3.1.3 Wireless LANs
3.2.1 IP Addresses and Names
3.2.3 WAN Infrastructure
3.2.4 Routers and Routing
3.2.5 The Real Time Protocol (RTP)
4. VOIP – TECHNOLOGIES AND STANDARDS
4.1 How IP Voice Actually Works
4.2 VoIP Components
4.3 VoIP Standards
4.3.1 Session Initiation Protocol (SIP)
4.3.2 MGCP/MEGACO/H.248
4.3.3 ITU H.323
4.3.5 Which Standard?
5 DEPLOYMENT ISSUES
5.1 Legacy Integration
5.1.1 Basic Connectivity
5.1.2 Voicemail Integration
5.4.1 Telephony System Security Issues
5.4.2 Network and Computer Security
6 TELEPHONY APPLICATIONS
6.2 Personal Productivity
6.3 Collaboration
6.4 Voicemail and Unified Messaging
6.6 Multi-Site Connectivity
7.4 Total Cost of Ownership (TCO)
8 CONCLUSION
9. TERMS AND ABBREVIATIONS
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Voip Pocket Guide

Voip Pocket Guide

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Published by docdr

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Categories:Types, Brochures
Published by: docdr on Oct 02, 2008
Copyright:Attribution Non-commercial

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04/14/2013

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