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> Effective leadership > Change communication> Employee engagement > Cultural change
One-day connected forum and workshop5-6 December 2011Rydges Melbourne
EARLY BIRD (Save $200)Before 4 November 2011
Department of Veterans’ AffairsDepartment of Human Services(VIC)Country Fire AuthorityUniversity of SydneyAttorney General’s Department(SA) VicRoads Department of Primary Industries(VIC) Department of Defence
 
Linking eLearning to social learning and knowledge sharing
8:45 Registration and refreshments9:15 Chairperson’s opening remarks
Dr Anat Hassner Nahmias, Change Management Lecturer, University of Sydney 
9:30 Going through the changePicking the right change strategies to fit with your organisation:
ó
the private vs. public sector experienceGetting the political settings right: looking inward, outward,
ó
upward, downwardGuiding principles to effect change with individuals, teams and
ó
the organisation as a whole
Jeffrey Naqvi, Director of Strategic Communications, Attorney General’s Department (SA)
10:15 Leading your organisation successfully through incremental andradical changes Applying your personal competencies to positively affect change
ó
Walking the change journey with senior management and
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employeesOvercoming barriers, coping with chaos and maintaining
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momentum for change
Ché Broekman, Change Manager,Department of Human Services(VIC)
11:00 Morning refreshments and networking11:30 Achieving change in hostile and uncommitted departmentsDealing effectively with resistance to change, emotions and
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change fatigueChanging the culture and behavioural norms around change
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Providing appropriate training and support
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Timothy Little, Change Manager,Department of Veterans’ Affairs
 12:15 Interactive discussion: Engaging employees in the change journey
Hear a short introduction from the facilitator, and then have the opportunity to participate in the discussion and gain a better understanding of how to engage employees in change initiatives.
Understanding who to engage with at what stage in the change
ó
processGaining trust and buy-in for change
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Keeping staff in the boat when significant change is underway
ó
Facilitated by
:
Louise Gartland, Organisational Change Manager,VicRoads
 1:00 Networking lunch2:00 Communicating change in an open, coordinated and consistentmannerCrafting your message and reinforcing the change effort to
ó
different audiencesUsing new media for communicating your change message
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 Addressing the impact and fears of individuals
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David Spokes, Organisation Change Team,Country Fire Authority  
2:45 Tracking progress and measuring the outcomes of your changeprojectOutlining the importance of recording, evaluating and learning
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from your change management effortsExamining the dynamics that contribute to the success or failure
ó
of change and transformation initiatives in your organisationTools and techniques for measuring progress and outcomes
ó
 
Stacey Walton, Manager Organisational Changer,Department of Primary Industries (VIC)
3:30 Afternoon refreshments and networking4:00 Interactive discussion: Developing an innovative, dynamic andresilient culture throughout the organisation
 
Hear a short introduction from the facilitator, and then have the opportunity to participate in the discussion and gain a betterunderstanding of the topic.
Creating true innovation in a traditional organisation
ó
Generating a culture of continuous improvement
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Making change a part of the everyday
ó
 
Facilitated by: Kamini Davenport, Strategic Change Manager,Department of Defence 
4:45
Chairperson’s closing remarks and end of connected forum According to Fortune Magazine, over 90% of change initiatives failto deliver the strategic outcomes expected. Often this is the result ofthe wrong assumption that people will take to introduced changesautomatically. However, especially public sector organisations oftenhave a culture of people wanting to hold on to what they have,rather than embracing the new.For change initiatives to succeed a carefully planned strategy,sound leadership, open, clear and concise communication and afocus on the people aspects of change are essential.This one-day forum will provide you with opportunities to hear timelyand topical public sector change management case studies.You willhave the chance to interact and network with presenters andattendees from similar organisations to yours and share ideas onhow to
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Use change management principles for ever changinggovernment departments
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Execute incremental and radical change initiatives in yourorganisation
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Overcome common obstacles to change
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Measure the progress and outcomes of your change initiative
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Exercise change management as a positive tool fororganisational renewal
 
Pre-forum workshops: Wednesday, 26 August 2011
About the workshop leader:
Neryl East is a Writer, Speaker, Academic and Communication Specialist. She focuses on strategic communication and issuesmanagement, and trains organisations in communicating in plain language, engaging the community and getting messagesacross with impact.Neryl began her career as a radio journalist, and spent more than ten years in television as a reporter, producer and presenter.Her roles have included Manager Communications and Public Relations at Wollongong City Council, Manager Media andCommunications at Shellharbour City Council, Head of Communications and Marketing at the Australian WarMemorial, and Manager External Relations at the University of Western Sydney.Neryl is the author of Implementing an Effective Change Management Strategy, published by the Ark Group in August 2011, Strategic InternalCommunication for Complex Organisations, and Named and Shamed:
Rod Oxley’s Inside Story or the Wollongong Corruption Scandal.
Nerylhas a PhD and Master of Arts in Journalism from the University of Wollongong. You can find more details at www.neryleast.com.
Defying the odds: how to implement sound principles to achieve positive change
Registration: 9.00 amWorkshop time: 9.30 am - 4:30pmFacilitated by:
Neryl East, Writer, Speaker, Academic and Communication Specialist,Neryl East Communications 
 About the workshop:
We've all heard the alarming statistics about the high number of change initiatives that crash and burn or wither away to nothing. With so muchwritten about change, why do so many organisations still get it so wrong?This workshop will tap into latest thinking, and build on the wisdom of some of the world's change leaders, to guideparticipants through sound principles for positive change.Discussion will include:
It's all about the people: understanding that change in organisations happens one person at a timeRipen the issues: preparing the way for changeDon't wait to communicate: tips for effective change communicationMake change the new "normal": creating a change-ready culture
And much more!
Feedback on Neryl’s past presentations:
“Brilliant! Engaging, personable, varied. Very useful and great insights.Practical and real great style” – Nufarm  “Neryl is an amazing speaker, instilling confidence in the audience. Great tips!” – GE Capital  “Very energetic & informative. Great illustrative examples” – Reserve Bank of NZ 
 Post-forum workshop
 
– Tuesday, 6 December 2011
 
www.arkgroupaustralia.com.au
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