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Date Your Ref Our Ref Enquiries to Extension Direct Line Direct Fax Email EA
11 July 2011 KS-05/07/11 JJB/JC Professor James Barbour 35805 01314655805 0131 4655403 ch ief.executive@nhslothian.scot.nhs.uk elaine.watters@nhslothian.scot.nhs.uk
Thank you for your letter of July 5, received in my office on July 8. Like you, I have very much welcomed the opening of the new building, which represents substantial investment by NHS Lothian in these important services. , was, however, disappointed to read of the complaints which you relay on behalf of your "'-"'"--~cnn tituent-and l-tlave to-say-l have-not-personally-been-aware of any of these. Notwithstanding this, I have asked our Joint Director of Health and Social Care, Peter Gabbitas to look into these as a matter or urgency and, as soon as the results of his investigation are to hand, I will write to you again. I do hope we can address your concerns in our response. Yours sinceJely
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Peter Gabbitas, Joint Director, Health and Social Care Complaints Team
Headquarters Waverley Gate 2-4 Waterloo Place Edinburgh EH1 3EG Chair Dr Charles J Winstanley Chief Executive Professor James J Barbour O.B.E. Lothian NHS Board is the common name of Lothian Health