Richard Austin 18 Drake lane, Witney, Oxon, OX28 1BN Tel: 01993 622400 Mobile: 07584287242 E-mail: Maxwell80@hotmail.co.

uk Personal Profile I am a very personable individual with many years of experience working in a warehouse/distribution environment, 7 of which at a management level. In my role as a manager I am very focused in what I do and strive for perfection in all aspects of my work. I am a very practical and patient individual but I work well under pressure and to tight deadlines, I enjoy the challenges that being a manager can bring and I enjoy working as part of a team and also on my own under my own initiative. I am a very hands on manager and lead from the front but am not afraid to delegate work when necessary Work Experience TNT Fulfilment Services July 2006 Present Title: Warehouse Foreman until September 2008 then promoted to Warehouse Supervisor I was first employed at TNT Fulfilment as a Warehouse Foreman, my daily duties in this role included: ensuring that all goods were despatched correctly and on time and ensuring that all staff performed at the required level to meet KPI targets. In September 2008 I was promoted to Warehouse Supervisor, as well as my previous responsibilities I was required to carry out disciplinary hearings and counselling sessions and also carry out performance reviews, my responsibilities soon increased to involve managing the HSE files for our location and organising services for fork lifts and ordering of packaging materials, I was also involved in generating quotes for new business as my knowledge of our services and costs was equal to that of my manager whos work I cover in his absence, I am heavily involved in all changes that occur and take a very proactive and practical approach to change management, I am always looking for new, more efficient ways of getting a job done and am open to other peoples ideas and willing to try new ways of doing things. I have a keen eye for detail and a good memory for remembering important information which I find extremely helpful in a warehouse environment as I find you need to be able to do a lot of different task at any one time, which can be a challenge but it is an aspect of the job I enjoy as it brings a high level of satisfaction when the work is all completed at the end of the day. Among my other duties I am responsible for all the onsite safety training which includes office safety, manual handling and fire safety. In my role I have seven full-time direct reports and a varying number of agency staff to manage, coach and review. TNT Express 2003 July 2005 Salary: 17,500 pa Title: Loading Bay Operative I was responsible for ensuring that freight went out onto the correct lorries correctly labelled and helping with any queries that the office had involving international freight i.e. invoice queries, data entry errors etc. Reason for leaving:

The opportunity arose for a role as a Warehouse Foreman in a side of the company I had previous experience in and it was a career move that I was keen to make. Champion Recruitment 2002 2003 Salary: Various Title: Various While I was doing agency work between jobs I did many roles, my longest placements were with engineering firms making parts for MRI scanners Research Machines PLC 1998 2002 Salary: 15,000 Title: Despatch Operative I joined the company fresh from college and was keen to earn some money, I quickly found that a warehouse environment was where I excelled and enjoyed all of my time there, I quickly learned all of the roles in the department, many self taught, and was gradually given more and more responsibility including ensuring that all orders were processed correctly and covering for the stock control manager while they were off Reason for leaving: I came to a point where I felt that I could progress no further in what I was doing and was young and keen for new challenges as I had done the same job since leaving college and felt that I should see what else was out there. Any references available on request

Education 1993-1997 Qualifications: 1997-1998 Other Qualifications Disciplinary Awareness for line managers Health and safety for line managers FLT Driver counterbalance Effective performance reviews HSE rep Recruitment and selection Fire warden/Co-ordinator Investor in people training Effective time management Customs specialist John Mason School Abingdon 4 GCSEs at grade C and above Abingdon College Intermediate GNVQ in Information Technology

1. Why do you want to apply for a role at Asda? I am very interested in joining the Asda family as I feel I have achieved all that is possible in my current role and that a career in a company such as Asda would be extremely beneficial both to myself and the company 2. What have been your major achievements at work? Since becoming a line manager one of my proudest achievements was being promoted to Supervisor which was due to my hard work in the role and of the extra responsibilities I had taken on. Among my other achievements I have had great success in change management and adapting processes to meet needs most notable was aiding in securing a major national account which required a completely different outlook on what we did as a company. I also managed to attain and maintain a very high

standard of health and safety in the workplace attaining a 5 star award for health and safety which is the highest award you can get. 3. How have you developed your Leadership skills? Through my many years as a manager I have had the opportunity to work with a wide variety of individuals and this often challenged me to think of new ways of managing people and workloads i.e. overcoming language barriers and adapting the working environment to meet the needs of an individual. I have also attended many management courses, the most recent of which was a course titled Effective Time Management in which I learned new ways of getting the best out of both your time and your team on a daily basis and the best/most effective ways to delegate to staff. 4. What skills and experiences do you think you can bring to Asda? I feel that one of my top skills is that of change management, I have had to change processes on numerous occasions and see each one as a new challenge to be overcome in my current role I am called upon to help or take control of many aspects of change management and am always keen to lead from the front in getting processes changed for the better both for my team and for the customer. Another of my key skills is that I am highly practical and logical and can very quickly assess the best way to get a job done within minutes of starting it.