Department of Occupational Safety and Health
Services sectors in the context of industry involved Hotel and restaurants, wholesale and retail,Public/Government sector, Finance and Professional Services. The sectors has been established inMalaysia since 1980's to help the economic growth as well as giving job opportunities to local people.For the last five years, services sector has been the main contributors in the economic growth inMalaysia. This has been noted in the Economic Report 2002/2003, Ministry of Finance, andincrement of 43% in the Gross Domestic Product (GDP) with total amount of RM 40,000 million fromyear 1998 to 2003.Work related accidents and diseases have been identified in all sectors in Malaysia including Servicesectors. The SOCSO Report year 2003 has notified 13,195 accident cases that hotels and restaurantsand also wholesale and retail. It shows that this sector is not exempted from having such incindences.The purpose of this guideline is to assist employers and employees understand general health andsafety matters and risks associated with the work systems of the workplace at services sectors. Thegeneral duties of both parties have been enacted under the Occupational Safety and Health Act 1994.The commitment to ensure sate and conducive work environment are really important to maintain thequality of life while at work.This guideline is guidance handbook and will be reviewed from time to time. Readers are welcome togive suggestion and Inputs to the Department for improvement in the guidelines. Should you have anyquestions about these Guidelines, please contact the Department of Occupational Safety and Health,Ministry of Human Resources, Malaysia.
Department of Occupational Safety and Health,Malaysia