Market and SellServices, ProvideCustomer CareDevelop Products,Services, andSupportCapabilities
Build, Operate,and MaintainNetwork
Value ChainDeregulation
•
Liberalizationacross markets andservices
Demand
•
Bandwidth
•
New, innovative services
•
Need to be connected
Competition
•
Entry of multiplecompetitors
•
Greaterspecialization
Technology
•
Packet networks
•
Growth of the Internet
•
Declining prices
Challenges in Present Telecom Industry