SAP BASIS SUPPORT

SAP support services include Administration, Implementation, Version upgrades, and Landscape migration.
Administration:

SAP system operation maintenance SAP system availability SAP system performance SAP user management SAP data management SAP backups/restores

Implementation:

Technical Project Management Coordination with SAP support Hardware/OS/database selection Basis support o Change Management o Migration Landscape o Execution of migration activities o Technical support and tuning Add-on products installation Backup strategy and execution High availability Disaster recovery on new platform Post implementation support Evaluate the anticipated user and transaction workload

Version Upgrade:

Version upgrades (Functional/Technical) Support / enhancement packages (ABAP+JAVA) Kernel OS / database patch OS / database version

Production build and Go-live

This phase consists of building the final SAP production environment and installation of the final production system and all add-on products for production environment. We prepare a detailed plan and checklist for the go-live phase; building contingency plans for various technical aspects of the project and technical performance tuning of the production system during the golive phase.