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BPR- Business Process Reengineering

BPR- Business Process Reengineering

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Published by Raju Desai

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Categories:Types, Research
Published by: Raju Desai on Sep 23, 2011
Copyright:Attribution Non-commercial

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11/26/2012

original

 
Business Process Reengineering
 
FNF India © 2010 Confidential
Contents
Introduction
Origin of BPR
Meaning and Definition
Important questions before initiating BPR
Why reengineering
Objectives
How to startup with reengineering
A five-step approach to Re-engineering
Role of IT
Success factors in BPR
Benefits of reengineering
Critics of BPR
Success stories
Conclusion
 
FNF India © 2010 Confidential
Introduction
Till the beginning of 1990s Indian businesses were operating in fairlyprotected market and limited global competition.
Only few MNC‟s mostly from USA and Europe, were doing business in
India.
The customer had limited choices and the sellers used to dominate themarket.
There was a little concern for customers‟ need, product/service quality and
prompt delivery because the manufacturers/service providers were quitesure of finding customers queuing up for their product irrespective ofquality, timelines or price.
 –
Ex. Telecommunication operators, Automobile companies etc
As a result, very few Indian business organizations were world class.

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