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Conflict and Conflict Management by Rajat Jhingan

Conflict and Conflict Management by Rajat Jhingan

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Published by Rajat Jhingan

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Published by: Rajat Jhingan on Sep 25, 2011
Copyright:Attribution Non-commercial

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10/13/2013

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By Rajat Jhingan
1
 AFTER THIS SESSION#1,YOU SHOULD BE ABLE TO:
1.Define conflict.2.Differentiate between the traditional, humanrelations, and interactionist views of conflict.3.Contrast task, relationship, and processconflict.4.Outline the conflict process.5.Describe the five conflict-handling intentions.
   L   E   A   R   N   I   N   G   O    B   J   E   C   T   I   V   E   S
 
2
Transitions in Conflict Thought
Causes:Poor communicationLack of opennessFailure to respond toemployee needs
 
Causes:Poor communicationLack of opennessFailure to respond toemployee needs
 
3
Transitions in Conflict Thought (cont’d)

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