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Table Of Contents

ONE The challenges of managing people
People management issues in practice
Continuous improvement
Guru’s profile
Guru’s contribution
Drucker’s views on scientific management
Taylor and managing people
Lessons learnt from Frederick Winslow Taylor
THREE Elton Mayo (1880-1949)
Lessons learnt from Elton Mayo
FOUR Abraham Maslow (1908-1970)
Maslow’s hierarchy of needs in a nutshell
Physiological needs
Safety needs
Belonging and love needs
Esteem needs
Self-actualisation needs
Criticisms of Maslow’s theory
A word of caution
Lessons learnt from Abraham Maslow
FIVE Douglas McGregor (1906-1964)
Theory X approach and its assumptions
Theory Y approach and its assumptions
Criticisms of Theory X and Theory Y
Last thoughts on Theory Y and the Pygmalion Effect
Lessons learnt from Douglas McGregor
SIX Frederick Herzberg (1923-)
What are hygiene factors?
What are motivators?
Application of Herzberg’s theory
Lessons learnt from Frederick Herzberg
SEVEN Victor Vroom (1932-)
Vroom’s expectancy theory
Criticisms of Vroom’s theory
Expectancy theory and managing people today
Lessons learnt from Victor Vroom
EIGHT Chris Argyris (1923-)
Defensive routines
Criticisms of Argyris’s theory
Lessons learnt from Chris Argyris
NINE John Adair (1934-)
Developing leadership skills
The Adair Leadership Foundation
Lessons learnt from John Adair
TEN Warren Bennis (1925-)
Geeks and geezers
Lessons learnt from Warren Bennis
ELEVEN Rosabeth Moss Kanter (1943-)
Motivating your staff
Lessons learnt from Rosabeth Moss Kanter
TWELVE Peter Senge(1947-)
The learning organisation
Criticisms of Peter Senge’s theory
Lessons learnt from Peter Senge
THIRTEEN Geert Hofstede (1928-)
Individualism and collectivism
Masculinity and femininity
Uncertainty avoidance
Criticisms of Hofstede’s theory
Lessons learnt from Geert Hofstede
Making a start – some examples/initiatives
Professor Nonaka and managing knowledge
‘Our employees are our greatest asset’
Implications for managing people
Lessons learnt from Charles Handy
Druker on managing people – final words
Lessons learnt from Peter Drucker
SEVENTEEN Managing people issues in practice
The Investors in People Standard
Managing people issues at Prêt A Manger
NINETEEN A to Z of managing people
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Gurus on People Management

Gurus on People Management

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Published by: aftaba_29 on Sep 26, 2011
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