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Training Fishbone

Training Fishbone



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Published by api-3718662

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Published by: api-3718662 on Oct 14, 2008
Copyright:Attribution Non-commercial


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Prodapt Confidential
Unauthorized reproduction prohibited
Slide 1
Prodapt Confidential
Unauthorized reproduction prohibited
Slide 2
Dr. Kaoru Ishikawa
\ue000 The career of Kaoru Ishikawa is some ways parallels the economic
history of contemporary Japan.
About Kaoru Ishikawa
\ue000 Ishikawa, like Japan as a whole, learned the basics of statistical
quality control developed by Americans.
\ue000 Ishikawa\u2019s most important contribution has been his key role in the
development of a specifically Japanese quality strategy.
\ue000 The bottom-up approach is best exemplified by the Quality Circle.
\ue000 One ofI shikawa's early achievements contributed to the success ofQuality
\ue000 The cause-and-effect diagram\u2014often called the Ishikawa diagram and perhaps the
achievement for which he is best known\u2014has provided a powerful tool that can
easily be used by non-specialists to analyze and solve problems.
\ue000 Although the Quality Circle was developed in Japan, it spread to more than 50
countries, a development Ishikawa never foresaw.
\ue000 The wide acceptance of many ofI shikawa\u2019s ideas \u2013 and the numerous honors he has
received from around the world show how successful his revolution has been.
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Slide 3
A quick answer is, \u201cA Quality Circle is a way of capturing the creative and innovative
power that lies within the work force.\u201d

A more formal definition is: A group of workers from the same area who usually
meet for an hour each week to discuss their problems, investigate causes,
recommend solutions, and take corrective actions when authority is in their

What is a Quality Circle?
Kaoru Ishikawa led the concept and use of Quality Circles. The intended
purpose of a Quality Circle is to:
\ue000 Support the improvement anddevelo pment of the company
\ue000 Respect human relations in the workplace and increase job
\ue000 Draw out employee potential
Quality Circle

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