A Process transforms inputs into a desired output. Outputs
may be goods or services.
A process may be characterized in terms of its capacity,
productivity and flexibility.
Study & analysis of processes helps in designing the right
kind of systems to support the operations strategy.
A slot machine is activated when a customer puts
one or more coins in the machine and then pulls
the arm of the machine. 3 wheels spin; after a time
they stop. Each wheel has a number of different
symbols. A Wheel can stop at any of the symbols
Payment is made based on the combination. The
Casino has worked things out in a way that they
keep only 5% of the money. An average player
feeds a coin in the machine every 15 seconds.
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