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Process Analysis1

Process Analysis1

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Published by: api-3719687 on Oct 14, 2008
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03/18/2014

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PROCESS ANALYSIS
PROF ASHIS K CHATTERJEE
DEFINITION

A Process transforms inputs into a desired output. Outputs
may be goods or services.
A process may be characterized in terms of its capacity,
productivity and flexibility.
Study & analysis of processes helps in designing the right
kind of systems to support the operations strategy.

\u2022parts are assembled into cars by using labour, equipment,
energy.
\u2022Meat, lettuce, tomatoes etc. are used by the cooks to
produce hamburgers.
\u2022Doctors converting a sick person to a healthy person,
using other inputs.
ANALYSING A PROCESS- AN
EXAMPLE

\u2022Process Description
A slot machine is activated when a customer puts
one or more coins in the machine and then pulls
the arm of the machine. 3 wheels spin; after a time
they stop. Each wheel has a number of different
symbols. A Wheel can stop at any of the symbols
Payment is made based on the combination. The
Casino has worked things out in a way that they
keep only 5% of the money. An average player
feeds a coin in the machine every 15 seconds.

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