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Table Of Contents

Understanding the Needs-Assessment Process
Needs-Assessment Process
Table 1.1.In-Depth Versus Mini Needs Assessment
How to Conduct a Needs Assessment
EXHIBIT 1.1.Needs Assessment Process
EXHIBIT 1.2.Method Selection Criteria
Table 1.2.Advantages and Disadvantages of Data-Collection Methods
Developing an Action Plan
Assessing Participants’ Knowledge, Attitudes,Skills
EXHIBIT 1.3.Confidential Pre-Session Questionnaire
Andragogical Versus Pedagogical Model
Understanding Adult Learners
Understanding How and Why PeopleLearn
Learning Styles
Application of Learning Principles
Trainer Characteristics and Competencies
Training Styles
Training Style
EXHIBIT 3.1.Characteristics of Effective Trainers
Increasing Effectiveness
EXHIBIT 3.2.Instructional Styles Diagnosis Inventory
EXHIBIT 3.3.Learner-Centered or Information-Centered Behavior
The Changing Training Environment
Understanding Today’s Learner
EXHIBIT 4.1.Diversity-Awareness Inventory
Diversity Issues
What Are Learning Objectives?
Table 5.1.Reference Chart for Objectives
Writing Learning Objectives
EXHIBIT 5.1.Editing Learning Objectives
EXHIBIT 5.2.Sample Objectives Worksheet
EXHIBIT 5.3.Objectives Worksheet
Design Philosophy
Time Needed to Develop a Training Program
Cost Considerations
Major Components of Design
Creating a Design Matrix
Purpose of an Instructional Plan
Components of an Instructional Plan
EXHIBIT 6.2.Instructional Plan,Part I
Instructional Methods
Table 6.3.Matching Methods to Desired Outcomes
Developing Materials
EXHIBIT 6.3.Checklist for a Quality Participant Workbook
The Case for Active Training
Selecting,Designing, and Developing Active-Training Methods
Cooperative Learning
Creating an Active-Learning Environment
Designing Active-Training Activities
Common Methods and Materials
EXHIBIT 7.1.Film Preview Form
Experiential Learning Activities
Action Learning
Creating a Positive Learning Environment
•To create a positive learning environment
EXHIBIT 8.1.Sample Participant Cover Letter
EXHIBIT 8.2.Sample Tips for Participants
EXHIBIT 8.3.Sample Memo to Manager
EXHIBIT 8.4.How to Prepare Your Employees for Training
EXHIBIT 8.5.Delegation Assignment
Figure 8.4.Cluster
Figure 8.6.Semicircle and Full Circle
Figure 8.8.The Experiential Learning Cycle
Tips for Using Specific Methods
EXHIBIT 8.6.Creating an Activity
Improving Platform Presence
Retention Rate in Visual Learning
Why Use Visual Aids?
Guidelines for Using Visual Aids
Other Commonly Used Visual Aids
Workplace Trends
Advantages/Benefits of Distance Learning
Disadvantages/Drawbacks to Distance Learning
Types of Distance Learning
Guidelines for Designing Distance Learning
Designing and Developing Activities
Delivering Content and Activities
Blended Learning
The Trainer as Facilitator
Ways to Encourage Participation
The Art of Questioning
Responding to Questions
Scaling the Wall of Resistance
Problem Situations
EXHIBIT 11.1.Preventing Dysfunctional Behavior
Props and Other Theatrical Techniques
Creative Closings
EXHIBIT 12.1.Sample Action Plan
Why Evaluate?
When to Evaluate
Whom to Involve
How to Evaluate
What to Evaluate
Four-Level Model for Evaluation
Participant Evaluation and Accountability for e-Learning
Accountability for Training
Significance of the Evaluation Process
The Changing Role of the Trainer
Understanding the Client-Consultant Relationship
Selecting an External Consultant
Follow-Up Reports
About the Author
How to Use the CD-ROM
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The Trainers Handbook

The Trainers Handbook

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Published by Monica

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Published by: Monica on Sep 28, 2011
Copyright:Attribution Non-commercial


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