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Poised for Success; Mastering the Four Qualities That Distinguish Outstanding Professionals

Poised for Success; Mastering the Four Qualities That Distinguish Outstanding Professionals

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Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS, Jacqueline Whitmore.In the past, the business world favored the aggressive “Type A” personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level.In POISED FOR SUCCESS, Jacqueline Whitmore states that good business etiquette is important, but she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four “P” qualities: Presence, Polish, Professionalism, and Passion. These include how to:-Package yourself for success by refining your personal brand-Nurture professional relationships with flair-Master the five ways to make yourself more memorable-Learn the seven unwritten rules of workplace etiquetteWhitmore, using her 15 years of experience as a protocol and etiquette expert, will arm you with the skills to become more self-aware, more confident and comfortable in your own skin, and better able to communicate with others in a credible, authentic manner.
Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS, Jacqueline Whitmore.In the past, the business world favored the aggressive “Type A” personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level.In POISED FOR SUCCESS, Jacqueline Whitmore states that good business etiquette is important, but she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four “P” qualities: Presence, Polish, Professionalism, and Passion. These include how to:-Package yourself for success by refining your personal brand-Nurture professional relationships with flair-Master the five ways to make yourself more memorable-Learn the seven unwritten rules of workplace etiquetteWhitmore, using her 15 years of experience as a protocol and etiquette expert, will arm you with the skills to become more self-aware, more confident and comfortable in your own skin, and better able to communicate with others in a credible, authentic manner.

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Publish date: Nov 8, 2011
Added to Scribd: Sep 30, 2011
Copyright:Attribution Non-commercial

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poised for success: mastering the four qualities that distinguish out-standing professionals
. Copyright © 2011 by Jacqueline Whitmore. Fore- word copyright © 2011 by Victoria Moran. All rights reserved. Printed inthe United States of America. For information address St. Martin’s Press,175 Fifth Avenue, New York, N.Y. 10010.  www .stmartins.com Design by Elina D. NudelmanLibrary of Congress Cataloging-in-Publication Data Whitmore, Jacqueline.Poised for success : mastering the four qualities that distinguishoutstanding professionals / Jacqueline Whitmore.—1st ed.p. cm.ISBN 978-0-312-60032-71. Business etiquette. 2. Professional employees—Conduct of life.3. Success. I. Title.HF5389.W485 2011650.1—dc232011025862First Edition: November 201110 9 8 7 6 5 4 3 2 1
 
CHAPTER 1
Poise Is Presence Personified
GIVE THE WORLD THE BEST YOU HAVE, ANDTHE BEST WILL COME BACK TO YOU.
E
LL
HEELER 
ILCOX 
,
 AUTHOR 
 
 AND
 
POET
 Whenever you have an unusual job, particularly if you’re a circusclown, crematory operator, snake charmer, or etiquette expert,people make assumptions about your personality and background.In my case, I
am
an etiquette expert, and many people I meet to-day assume that I grew up enjoying a privileged lifestyle. Butnothing could be further from the truth.I was born the fourth of five children in the small town of Haines City, located in Central Florida. My mom, Elsie, left my abusive, alcoholic father (her third husband) when I was just five years old. Unable to support all of us on her own, Mom had tomake the heartbreaking choice of sending my three older sib-lings to live with their father. My mother, my younger brother,and I moved in with my Granny Johnson until Mom could afforda down payment on a government-subsidized house she foundin a quaint middle-class neighborhood.

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