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Table Of Contents

3. Campaign Management
4. Trade Promotion Management (TPM)
5. Lead Management
6. Personalization
SALES
1. Sales Planning and Forecasting
2. Territory Management
3. Account and Contact Management
4. Activity Management
5. Opportunity Management
6. Quotations and Order Management
7. Contract Management and Leasing
8. Incentive and Commission Management
SERVICE
1. Service Planning and Forecasting
2. Customer Service and Support
3. Resource Planning and Optimization
4. Service Operations Management
5. Professional Services
1. Customer Analytics
2. Product Analytics
3. Marketing Analytics
4. Sales Analytics
5. Service Analytics
6. Interaction Channel Analytics
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CRM-SAP

CRM-SAP

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Published by cofhugo

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Published by: cofhugo on Sep 30, 2011
Copyright:Attribution Non-commercial

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08/25/2014

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