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Change Management

Change Management

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Published by api-3729332
Change Management
Change Management

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Published by: api-3729332 on Oct 15, 2008
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03/18/2014

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Change Management
24th July, 2007
- Premanand Lotlikar
Agenda

\u2022Introduction
\u2022Objective of Change Mgmt
\u2022Basic Concepts
\u2022Benefits
\u2022Relationship with other processes
\u2022Activities in Change Mgmt
\u2022Process Control
\u2022Key Performance Indicators
\u2022Cost
\u2022Possible Problems

\u2022Change is the only constant!
\u2022Incidents lead to Changes and vice-versa
\u2022Motto of Change Mgmt:

\u201cNot every change is an improvement, but every improvement is a change\u201d
http://www.nextslm.org/itil/video5.html
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