1st International EIBURS-TAIPS Conference on: Innovation in the public sector and the development of e-services

Date: April 19-20 2012 Venue: DESP, University of Urbino - via Saffi 42, 61029 Urbino (PU), Italy

Preliminary program

Day 1 - Thursday April 19, 2012

(9,00) Welcome and introduction (9,30 11,45) Session 1 - Innovation in market and non market services
Ian Miles (Manchester Business School, UK) Public service innovation: what messages from the collision of innovation studies and services research? Faz Gallouj (University of Lille 1, Clers-CNRS, France) Two decades of research on innovation in services: which place for public services? (co-authored with Faridah Djellal, University of Lille 1, Clers-CNRS, France) Keith Smith (London and Imperial College, UK) Government roles in innovation Brigitte Preissl (German Information Center for Economics, Germany) Adopting market instruments to implement innovation in the public sector discussant and debate

(11,45 13,30) Session 2.1 - Innovation in the public sector: statistical and measurement issues
Carter Bloch (Aarhus University, Denmark) How to measure innovation in the public sector? Innovation indicators in a public sector context (co-authored with Markus M. Bugge, NIFU, Norway) Gino Verleye (MICT, Department for Communication Studies, Ghent University, Belgium) A data-driven approach for measuring e-Public services development (co-authored with Pieter Verdegem, Jeroen Stragier, Ghent University, Belgium)

Annaflavia Bianchi (Fondazione Faber and DESP-TAIPS team, University of Urbino, Italy) The diffusion of public eservices. A cross country analysis (co-authored with Paolo Seri, DESP-TAIPS, University of Urbino, Italy) discussant and debate

Lunch (14,30 16,15) Session 2.2 - Innovation in the public sector: conceptual and empirical issues
Maria Savona and Edward W. Steinmueller (SPRU, University of Sussex, UK) Service output and productivity: conceptual and empirical issues Paolo Seri (DESP-TAIPS team, University of Urbino, Italy) The coevolution of ICT, skills and organizations in Public Administrations: evidence from new European country-level data (co-authored with Antonello Zanfei, DESP-TAIPS, University of Urbino, Italy) Metka Stare, (University of Lubjana, Slovenia and RESER) Assessment of the innovation potential of public private cooperation in knowledge intensive services. Lessons from the Slovenian case discussant and debate

Coffee break (16,45 19,00) Session 3.1 - Inside the black box of public e-services
Antonello Zanfei (DESP-TAIPS team, University of Urbino, Italy) An overview of existing literature on public e-services (co-authored with Davide Arduini, DESP-TAIPS, University of Urbino, Italy) Ada Scupola (Department of Communication, Business and Information Technologies, Roskilde University, Denmark) An Overview of E-services with focus on E-government Paul A. David (Stanford University, USA, and Ecole Polytechnique & Telecom ParisTech, France) Techno-structures in the adoption of digital network technologies by Europes public service organizations (coauthored with Jean-Sebastian Bedo, France Telecom, France, and Andrea Pozzi, Fondazione Einaudi, Italy) David Osimo (Tech4i2 Ltd., Belgium) When people meet data: collaborative approaches to public sector innovation (co-authored with Katarzyna Szkuta, Tech4i2 Ltd., Belgium) discussant and debate

Day 2 - Friday April 20, 2012

(9,00 11,00) Session 3.2 - Inside the black box of public e-services
Luigi Reggi (DESP-TAIPS team, University of Urbino, Italy) An analysis of e-services in Italy (co-authored with Davide Arduini, Mario Biagetti, Mario Denni, Antonello Zanfei, DESP-TAIPS team, University of Urbino, Italy) Francisco Lupiez-Villanueva (Information Society Unit, IPTS, EC DG JRC, Spain) Benchmarking of eHealth deployment in European acute hospitals: a composite indicator (co-authored with Cristiano Codagnone, Internet Interdisciplinary Institute and University of Milano, Italy) Matthias Weber (AIT-Austrian Institute of Technology, Austria) ICT-enabled system innovations in public services: experiences from intelligent transport systems (co-authored with Barbara Heller-Schuh, AIT-Austrian Institute of Technology, Austria, and Helge Godo, Rannveig Roste, NIFU, Norway) discussant and debate

Coffee break (11,30 13,00) Session 3.3 - Inside the black box of public e-services
Renata Anna Jaksa, (ICEG European Center, Hungary) (title to be defined) Mario Denni, (Antitrust Authority, Italy and DESP-TAIPS team, University of Urbino, Italy Determinants of eGovernment development in Italy (co-authored with Davide Arduini, Matteo Lucchese, Antonello Zanfei, DESP-TAIPS team, University of Urbino, Italy) Gabriella Cattaneo (IDC European Government Consulting) The case for e-Procurement: no more excuses. Will public administrations overcome their own inertia before EC mandatory regulation will force them to? discussant and debate

Lunch (13,00-14,30) TAIPS working lunch and update meeting (restricted)

(14,30 16.45) Session 4 - Digital economy and innovation in public sector: policy issues
Bror Salmelin, EC DG INFSO Dir H, ICT addressing Societal Challenges (TO BE CONFIRMED) Andrea Bonaccorsi, (University of Pisa and ANVUR, Italy) The hidden link between academic research in IT and productivity in services. Lessons from US history and policy implications for Europe Francesco Molinari (Business and policy consultant) Living labs and Pre-Commercial Public Procurement: a marriage of interest? Gianluca Misuraca (Information Society Unit, IPTS, EC DG JRC, Spain) Exploring emerging ICT-enabled governance models in EU cities discussant and debate

Coffee break (17,15 18,45) Summary session

Rapporteurs : Faiz Gallouj for session 1, Keith Smith for session 2.1, Paul David for session 2.2, Edward W. Steinmueller for sessions 3.1, 3.2, 3.3, Andrea Bonaccorsi for session 4

(18,45 19,00) Concluding remarks

Scientific Committee
Davide ARDUINI (DESP-TAIPS team, University of Urbino, Italy) Annaflavia BIANCHI (Faber Foundation and DESP-TAIPS team, University of Urbino, Italy) Paul A. DAVID (Stanford University, USA and Ecole Polytechnique & Telecom ParisTech, France) Faz GALLOUJ (University of Lille 1, Clers-CNRS, France) Harald GRUBER (EIB, Luxembourg) Ian MILES (Manchester Business School, UK) Mario PIANTA (DESP-TAIPS team, University of Urbino, Italy) Maria SAVONA (SPRU, University of Sussex, UK) Keith SMITH (London and Imperial College, UK) Edward W. STEINMUELLER (SPRU, University of Sussex, UK) Antonello ZANFEI (DESP-TAIPS team, University of Urbino, Italy) The conference is organized as part of the research project on Technology adoption and innovation in public services (TAIPS), carried out by the Department of Economics, Society and Policy, University of Urbino, Italy, and funded by Eiburs EIB University Research Sponsorship Programme, Line of research: Development of public e-services in Europe (2010-2013) Link to TAIPS: http://www.econ.uniurb.it/eib_project/ Conference website: http://www.econ.uniurb.it/Eiburs-TAIPS_Conference_2012/ Info on the organisation of this event: Davide Arduini, DESP (davide.arduini@uniurb.it)