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QM0002

QM0002

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Published by Tenzin Kunchok
SMU MBA Assignments 3rd Sem Total Quality Management QM0002 - Principles and Philosophies of Quality Management (Set 1 and 2)
SMU MBA Assignments 3rd Sem Total Quality Management QM0002 - Principles and Philosophies of Quality Management (Set 1 and 2)

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Published by: Tenzin Kunchok on Oct 05, 2011
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07/11/2013

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Fall 2011 (August 2011)
Master of Business Administration - MBA Semester 3
 “
Total Quality Management
” Specialization
 
QM0002
Principles and Philosophies of Quality Management
(2 credits)
(Book ID: B1080)
http://smumbaassignmentssolved.blogspot.com/ Completely Solved Assignments.
 
ASSIGNMENT-Set 1Marks 30
Note: Each Question carries 10 marks. Answer all the questions.
1.
Describe Philip Crosby‟s
contribution to Quality Management.2. What is meant by Cost of Quality? Differentiate between Internal failure costs and externalfailure costs.3. Describe the contribution of Genichi Taguchi towards Quality improvement.
What is “designof experiment”? What
are its features?

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