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Insurance Manual Ver 1

Insurance Manual Ver 1

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INSURANCEMANUAL
Version: 1.1
 
TATA Consultancy Services
2
nd
Feb 2000
 
 
TATA Consultancy Services Insurance Manual (Version 1.0)
Revision History
 
AuthorDateVersionChange Details
Shankar B.G.Sanjay PatilKishan Kumar 26 Nov 991.0
Initial
Sanjay Patil2
nd
Feb20001.1Added Chapter 2 Insurancebasics
 
TCS CONFIDENTIAL Page 2 of 74
 
TATA Consultancy ServicesInsurance Manual(Version 1.0)
Table of Contents
1Introduction....................................................................................................................42.Insurance Basics...........................................................................................................5
2.1 Need for Insurance.............................................................................................52.2 Risk ...................................................................................................................52.3 Principles of Insurance .....................................................................................62.4 Benefits of Insurance.........................................................................................8
.................................................................................................................................8
2.5 Business Functions .........................................................................................8
.................................................................................................................................103Life cycle of a policy.....................................................................................................12
3.1 Principles of Life Insurance .............................................................................143.2 Various types of Life Assurance Policies...........................................................15
2Policy Servicing............................................................................................................19
4.1 New Business...................................................................................................194.2 Endorsements .................................................................................................264.3 Reinsurance.....................................................................................................284.4 Claims .............................................................................................................29
3Premium Calculation....................................................................................................334Product Features..........................................................................................................395Agent............................................................................................................................436General Insurance........................................................................................................45
8.1 Quote...............................................................................................................468.2 New Business...................................................................................................468.3 Policy Enquiry..................................................................................................478.4 Endorsement...................................................................................................488.5 Renewal...........................................................................................................488.6 Claims..............................................................................................................498.6 Premium Accounting........................................................................................508.7 General Ledger................................................................................................508.8 Reinsurance.....................................................................................................50
7Insurance Dictionary.....................................................................................................52
9.1 Life Insurance..................................................................................................529.2 Investment, Annuity and Pension.....................................................................579.3 General Insurance............................................................................................629.4 SuperAnnuation...............................................................................................66
......................................................................................................................................668 Popular Packages......................................................................................................68
10.1 CLOAS............................................................................................................6810.2 HUON Application..........................................................................................70
9 Insurance Products.....................................................................................................7212 Glossary of Terms....................................................................................................73APPENDIX.....................................................................................................................74
Appendix A DFD for New Business ........................................................................75Appendix B DFD for Endorsement..........................................................................76Appendix C DFD for Claims Death..........................................................................78Appendix D DFD for Claims Maturity......................................................................79Appendix E DFD for Reinsurance ..........................................................................81Appendix F DFD for Premium Accounting..............................................................82
TCS Confidential Page 3 of 80

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