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Table Of Contents

Introduction
1.1 What is Cloud Computing?
1.2 Cloud Computing Services
1.3 Why is it called a Cloud?
The History of Cloud Computing
2.1 The Future of Cloud Computing
3.1 Deployment Models
Forms of Cloud Computing
Related Concepts
5.1 Virtualization
5.2 Grid Computing
5.3 Utility Computing
Utilizing Cloud Computing Services
6.1 Benefts
6.2 Risks and Challenges
6.3 Service Responsibility
6.4 The Importance of Virtualization
6.5 Vendor Approaches to the Management of Clouds
6.5.1 Microsoft System Center
6.5.2 VMware vSphere
Migration from Traditional Model to Cloud Computing
7.1 Migration Guide
Cloud Computing Case Studies
8.1 NSW Department of Education and Training (DET)
8.2 Ipswitch Inc. Utilizing Amazon S3 Cloud
8.3 Kepner-Tregoe and Salesforce
IT Service Management
9.1 The Four Perspectives (Attributes) of ITSM
9.2 Benefts of ITSM
9.3 Business and IT Alignment
9.4 Good practices
Terminology relevant to ITSM
10.1 What are Services?
10.2 Processes and Functions
10.2.1 Defning Processes
10.2.2 Defning Functions
10.2.3 RACI Model
IT Service Management Principles for Cloud Computing
11.1 Service Level Agreements
11.1.1 Service Level Agreement Structures
11.2 Examples: Cloud Service SLAs
11.2.1 Amazon S3 Service Level Agreement
11.2.2 Microsoft Windows Azure Compute SLA
11.3 Service Catalog
11.3.1 Scope of a Service Catalog
11.3.2 Benefts
11.3.3 What Should the Service Catalog Represent?
11.3.4 Example Service Catalog Entries for Cloud Environment
11.4 Demand Management
11.4.1 Goal and Objectives
11.4.2 Key Performance Indicators
11.4.3 Infuencing Demand
11.5 Dynamic Scaling to Meet Demand in the Cloud
11.6 Availability Management
11.6.1 Goal and Objectives
11.6.2 Activities
11.6.3 Basic Concepts for Availability Management
11.6.4 Availability Management Activities and Techniques
11.7 Risk Management
11.8 Disaster Recovery
Supporting Cloud Services
12.1 Event Management
12.1.1 Goal and objectives
12.1.2 Activities
12.1.3 Essential Areas for Event Capturing in the Cloud
12.2 Incident Management
12.2.1 Goal and objectives
12.2.1.1 Roles and Responsibilities
12.2.1.2 Incident Management Metrics
12.2.2 Google Response to Major Incident
Review Questions
Glossary
Answers to Review Questions
Cloud Computing Foundation Exam Tips
Relevant Certifcation Pathways
17.1 Cloud Computing Certifcation Pathways
P. 1
Cloud Computing Foudnation certification kit Third Edition

Cloud Computing Foudnation certification kit Third Edition

Ratings: (0)|Views: 1,164 |Likes:
Published by Emereo Publishing

Cloud Computing: The Hot tech certification that will boost your career.

Technical certifications, the ticket to higher pay and more prestige, also keep you employed. The trick is to get the one that will really help keep or land that job.

Cloud Computing Certification is one of the hottest tech certifications in today's job market. According to Foote Partners' survey of more than 22,000 IT professionals, covering some 170 certifications, the most valuable certificates today settle mainly into two camps: architecture and security. Cloud Computing certification falls into the architecture category.

Cloud Computing Certification is the most influential one for years to come, the one that will grow the fastest, the one that will show the true future of IT certification. It’s the one that will rise the fastest.

If you’re looking for yet another sign that Cloud Computing is becoming a real player, then you’ve got it.

So how did Cloud Computing Certification break through to the top? Having a stellar reputation never hurts, and The Art of Service is well known for the quality of its IT Certification programs, which tests candidates’ hands-on skills. Cloud Computing Certification is a truly challenging certification, It carries a lot more respect than others in the market.

But the title wouldn’t go anywhere unless its skills were seen as marketable. And high-level Cloud Computing skills may be more marketable than some might think. These days demand for a great Service/Architecture/Cloud Computing person outstrips the demand for general Microsoft administration skills.

This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the Cloud Computing Foundation exam in a systematic approach, so you can be confident you're getting the instruction you need:

* Real-world scenarios put what you've learned in the context of service solutions.

* Thought provoking questions to challenge your thinking and understanding.

* Exam Essentials in each chapter helps you zero in on what you need to know.

* Includes practice exam questions.

* A Real World Guide to Cloud Computing Skills.

* Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Management.

* Practice what you've learned with challenging Cloud Computing Foundation exam style questions.


Reviews:

Superb Resource and Learning Tool

My employer purchased a few of these books for us to use as resources. Hands down, this is the most comprehensive, organized, and well put together resource on cloud computing. Cloud computing is an important transition and a paradigm shift in information technology services delivery. If your clients are looking to you to be an expert, this is the best investment you can make. In addition, once you purchase the book you also get access to their eLearning programs at no cost! Excellent resources. You will use this as a guide for the rest of your career.

Great Beginning!

The material is presented in a logical, easy to follow manner. I believe this is well worth the money and I am looking forward to advancing to the next level. I believe that having cloud computing certifications from the Art of Service will distinguish me from other IT professional having the same common IT certifications.

Excellent book, totally satisfied

This is an amazing book for anyone who wants to explore what is Cloud Computing and how it works in the world of ITSM. The book includes some very detailed case studies from real world implementation. I deeply enjoyed reading this book and it really helped me understand the jargons about Cloud Computing. I read the book 2 times, practiced the sample tests and passed the Cloud Computing Foundation Certification exam with 95%. I would definitely recommend this book to my colleagues and friends.

Cloud Computing: The Hot tech certification that will boost your career.

Technical certifications, the ticket to higher pay and more prestige, also keep you employed. The trick is to get the one that will really help keep or land that job.

Cloud Computing Certification is one of the hottest tech certifications in today's job market. According to Foote Partners' survey of more than 22,000 IT professionals, covering some 170 certifications, the most valuable certificates today settle mainly into two camps: architecture and security. Cloud Computing certification falls into the architecture category.

Cloud Computing Certification is the most influential one for years to come, the one that will grow the fastest, the one that will show the true future of IT certification. It’s the one that will rise the fastest.

If you’re looking for yet another sign that Cloud Computing is becoming a real player, then you’ve got it.

So how did Cloud Computing Certification break through to the top? Having a stellar reputation never hurts, and The Art of Service is well known for the quality of its IT Certification programs, which tests candidates’ hands-on skills. Cloud Computing Certification is a truly challenging certification, It carries a lot more respect than others in the market.

But the title wouldn’t go anywhere unless its skills were seen as marketable. And high-level Cloud Computing skills may be more marketable than some might think. These days demand for a great Service/Architecture/Cloud Computing person outstrips the demand for general Microsoft administration skills.

This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the Cloud Computing Foundation exam in a systematic approach, so you can be confident you're getting the instruction you need:

* Real-world scenarios put what you've learned in the context of service solutions.

* Thought provoking questions to challenge your thinking and understanding.

* Exam Essentials in each chapter helps you zero in on what you need to know.

* Includes practice exam questions.

* A Real World Guide to Cloud Computing Skills.

* Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Management.

* Practice what you've learned with challenging Cloud Computing Foundation exam style questions.


Reviews:

Superb Resource and Learning Tool

My employer purchased a few of these books for us to use as resources. Hands down, this is the most comprehensive, organized, and well put together resource on cloud computing. Cloud computing is an important transition and a paradigm shift in information technology services delivery. If your clients are looking to you to be an expert, this is the best investment you can make. In addition, once you purchase the book you also get access to their eLearning programs at no cost! Excellent resources. You will use this as a guide for the rest of your career.

Great Beginning!

The material is presented in a logical, easy to follow manner. I believe this is well worth the money and I am looking forward to advancing to the next level. I believe that having cloud computing certifications from the Art of Service will distinguish me from other IT professional having the same common IT certifications.

Excellent book, totally satisfied

This is an amazing book for anyone who wants to explore what is Cloud Computing and how it works in the world of ITSM. The book includes some very detailed case studies from real world implementation. I deeply enjoyed reading this book and it really helped me understand the jargons about Cloud Computing. I read the book 2 times, practiced the sample tests and passed the Cloud Computing Foundation Certification exam with 95%. I would definitely recommend this book to my colleagues and friends.

More info:

Published by: Emereo Publishing on Oct 07, 2011
Copyright:Traditional Copyright: All rights reserved
List Price: $199.99 Buy Now

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