ENJOY YOUR JOB!

- ZU LEISTUNGSPRINZIP UNDGENIEEN IM

KAPITALISMUS
Late NITE Lacan, IWK, 03.11.2011 Noah Holtwiesche

LACAN: SEM XX, S. 9

VOM SCIENTIFIC MANAGEMENT ZUM PERFORMANCE MANAGEMENT

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Delineation of performance

OTHER VISIONS OF CUSTOMERS (stakeholders):

TRADITIONAL VISION

aus: Business Performance Measurement. Theory and Practice

Environmental acceptability of the firm Repurchase patterns Labor satisfaction Other Indicators of process operations Competence(s) Brand image Market awareness intelligence Type of training Maintenance policy Negotiation structures

PRODUCT ATTRIBUTES
service working conditions quality flexibility innovation delivery

CUSTOMERS Customer satisfaction Sales

price

PROCESSES

COSTS Accounting income Social context Investments policy

Type of information flows Multi-qualification

Partnerships, customers and supplier relationships Co- or monoresponsibility structure

Figure 5.1.

The performance tree. Source: Adapted from Lebas, l995.

MARCUSES AUSGANGSSITUATION

MARCUSE: GESELLSCHAFT UND TRIEBSTRUKTUR

MARCUSES ANTHROPOLOGIE DES KAPITALISMUS

ABSORPTION DER LUST DURCH DAS KAPITALISTISCHE SYSTEM

ES GIBT KEIN RICHTIGES GENIEEN IM FALSCHEN

FLOW UND PERFORMANCE PRINCIPLE

Flow und Enjoyment

Text

LUST UND REALITTSPRINZIP BEI CSIKSCENTMIHALYI

AUSFORMUNGEN DES GENIEENS

MARCUSE VS. CZIKSZENTMIHALYI