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Vidya Nag -Customer-Service- Alcoa

Vidya Nag -Customer-Service- Alcoa

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Published by: api-3745837 on Oct 15, 2008
Copyright:Attribution Non-commercial

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05/09/2014

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Dru Scott\u2019s
Our Daily Bread
Edited ,Compiled,Choreographed by Vidya Nag \u2013 for internal use only
Objective
\u2022To explain why satisfying customers, the
people part of your job, is as important as
doing the technical part of your job
\u2022To provide techniques of over-coming
barriers to customer satisfaction
\u2022To show how to use tools to over come
the same
Clearing the
Barriers!

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