Name: Jaap KabbedijkStudent Number: 0444332Thesis Number: INF/SCR-09-65In fulfillment of: Master of Business Informatics
This thesis research is performed from 07/09/’09 until 07/01/’10 at Lund University. After this period thethesis research is continued at Utrecht University, resulting in a defense presentation at 15/06/’10.
Requirements Engineering Decision Making:
Relationships among Decision Characteristics
Time efficiency is crucial for decision making in large scale Market Driven RequirementsEngineering. In order to identify what factors influence the decision lead time and outcome, weconducted a retrospective case study at a large product software manufacturer and analyzed seven possible relationships among decision characteristics. A large requirements engineeringdecision log was used to statistically test all hypotheses and the results were cross-validated using a survey among similar software manufacturers. The validated results show that thenumber of products affected by a decision has a positive relationship with the time needed totake a decision. Furthermore, a higher number of products implies a longer decision lead time.Results also show that when a change request originates from an important customer, therequest is sooner accepted than changes requested internally. For efficient requirementsmanagement, our findings support that decision making activities can be carefully refined inlarge scale requirements engineering processes.