Process for Shift Handover

Process for Shift Handover Process

DIS-SHO-P-01 Ver: 0.0 dated 25-Jan-10 Page 2 of 5
Process for Shift Handover Process

Objective:
To ensure: Handover between two shifts is streamlined and all relevant information is shared.





2 Scope:

Applicable to: All Dispatch staff.
Start Point: #eport to Dispatch office as per Shift time.
nd Point: Distribute the work to the Officer

3 Records:

Record
Number
Record
TitIe
(exceI
sheet
name)
FiIe
Name
(FoIder
name)
Location of Record
(Drive)
ResponsibiIity Retentio
n Period
DS-
SHO-F-
01
#oster
#oster.xl
s
http://engineering.airlines.com/fdd/def
ault.aspx (Under the Flight
Dispatch Documentation tab)
DGM Flight Dispatch 6 months
DS-
SHO-F-
02
Logbook Logbook CFDU/ DCC locations office
#egional Manager/
Designate n-Charge
6 months
DS-
SHO-F-
03
#adio
Logbook
#adio
Logbook
DCC locations office
#egional Manager/
Designate n-Charge
6 months
DS-
SHO-F-
04
Shift
Handover
Checklist
(Dispatch
Coordination
Cell)
Shift
handover
DCC locations office
#egional Manager/
Designate n-Charge
1 month
DS-
SHO-F-
05
Shift
Handover
Checklist
(Central
Flight
Dispatch
Unit)
Shift
handover
CFDU office
#egional Manager/
Designate n-Charge
1 month
Process for Shift Handover Process
DIS-SHO-P-01 Ver: 0.0 dated 25-Jan-10 Page 3 of 5
Process Metrics:
Parameter OperationaI
Definition
Standard of
Performance
Method of
Measurement
ResponsibiIity Frequency
A
A

5 Process FIow:
On next page
Process for Shift Handover Process
DIS-SHO-P-01 Ver: 0.0 dated 25-Jan-10 Page 4 of 5
Take Han
#efer to
entries m
cla
Conduct br
#eport at D
cell as
#efer
Log Book
#oster

Process for Shift Handover Process

DIS-SHO-P-01 Ver: 0.0 dated 25-Jan-10 Page 5 of 5
Take Han
#efer to
entries m
clar
#eporting
Log Book
Handover o
for the im
next shift
departin
#oster