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1Good morning! Thank you very much for inviting me. I’ve heard great thingsabout this event for years and it’s an honor to be here. Today I’ll be talkingabout ubiquitous computing and, very broadly speaking, design.
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First, let me tell you a bit about myself. I’m a user experience designer. I wasone of the first professional Web designers in 1993. I
ve worked on the designof hundreds of web sites and many digital consumer products. I also regularlywork with companies to help them create more user centered design cultures sothey can make better products themselves.
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I sat out the first dotcom crash writing a book based on the work I had beendoing. It
s a cookbook of user research methods.
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