Lean Healthcare Resources

Compiled by Mark Graban October 20, 2011 Toyota Books: o The Toyota Way (Liker) o Toyota Talent (Liker and Meier) o Toyota Culture (Liker and Hoseus) o Toyota Kata (Rother) o Toyota Under Fire: Lessons for Turning Crisis into Opportunity (Liker) o Toyota Way to Continuous Improvement (Liker) Other Lean Books: o Creating a Lean Culture (Mann) o The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition (Spear) o Follow the Leader (Sami Bahri, DDS) o The TWI workbook: essential skills of supervisors (Graup, Wrona) o Kaikaku (Bodek) Healthcare Specific Books & Sites o Recent hospital books: Lean Hospitals, 1st edition (Graban) Lean Hospitals, 2nd edition (Graban) On the Mend (Toussaint / Gerard) Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience (Virginia Mason) Leading the Lean Healthcare Journey: Driving Culture Change to Increase Value (Seattle Childrens) Healthcare Kaizen (Graban / Swartz, April 2012) o Kaizen Event Books: The Kaizen Event Planner (Martin & Osterling) Kaizen Event Fieldbook (Hamel) o Mark Grabans blog (http://www.LeanBlog.org) o ThedaCare Code STEMI article (Health Affairs) o www.mistakeproofing.com (John Grout find his AHRQ pub there) o The Best Practice (Kenney) o Better (Gawande) o Value Stream Mapping for Healthcare (Jimmerson) o The Checklist Manifesto (Gawande) o Healthcare Value Network (www.healthcarevalueleaders.org) o Podcast with Dr. Jaques, Barnes Jewish (6-3 kaizen model): o Geisinger cardiology story

o Hand-washing poka yoke video Books on A3 problem solving: o Managing to Learn (Shook) o Understanding A3 Thinking (Sobek) o A3 Problem Solving for Healthcare (Jimmerson) Videos o Park Nicollet Cancer Center o John Toussaint MD on Lean Leadership styles o Morning Huddles at Everett Clinic Other Links: o This American Life Episode on NUMMI (well worth the $0.99 to download) o Dr. Jack Billis website with lean info at the University of Michigan o Blank A3 problem solving templates (free from Lean Enterprise Institute) Link 1 Link 2 Link 3 o Jim Womack e-Letter on respect for people