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Leadership & Budaya Organisasi-hz

Leadership & Budaya Organisasi-hz

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Published by: api-3783311 on Oct 16, 2008
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03/18/2014

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LEADERSHIPPada Pelayanan Mutu
Hafizurrachman
 
Figure 2.1. UMMC integrated TQM Model
Customerfocus
leadershipculturePhilosophy
Technicall& analyticalskills
Structure &organizationPeopleskills
Source 
: Copyright ©1992,University of micniganMedicalCenter,AnnArbor,Mich
 
DEFINISI LEADERSHIP (1)
Kepemimpinan merupakan salah satu fenomena yang paling mudah diobservasi, tetapi menjadi salah satu hal yang paling sulit untuk dipahami” 
.(Richard L. Daft)Kemudiandipermudah:
sebuah hubungan yang saling mempengaruhi di antara pemimpin dan pengikut (bawahan) yang menginginkan perubahan nyata yang mencerminkan tujuan bersamanya 
”.

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