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Mba-final - Project 2011- Customer Stisfaction on Mobile Service Providers by Zamir Smu Roll No. 540910634

Mba-final - Project 2011- Customer Stisfaction on Mobile Service Providers by Zamir Smu Roll No. 540910634

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Published by KnoahTechnology2009

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Published by: KnoahTechnology2009 on Oct 21, 2011
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07/04/2013

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SMU-RIYADH –CENTRE
A
 
PROJECT
 
REPORT
 
ON
CUSTOMER SATISFACTION ON MOBILESERVICE PROVIDERS
SUBMITTED BYZAMIR AHMAD
MBA
[SEMESTER-4]
S
UBMITTED
 
TO
SIKKIM MANIPAL UNIVERSITY
DISTANCE EDUCATIONRIYADH CENTER 
ACADEMIC YEAR 
2011
PROJECT GUIDE
MR. SAHUL HAMID
DATE OF SUBMISSION:ROLL NO. 540910634
[CUSTOMER SERVICE ON MOBILE SERVICE PROVIDERS]
Page
1
 
 
SMU-RIYADH –CENTRE
DECLARATIONI am Mr. Zamir Ahmad student of 
Sikkim Manipal University-RiyadhCenter (Distance Education)
hereby declare that I have completed my project, titled
‘Customer Satisfaction on Mobile Service Providers in K.S.A’
in the Academic Year 2011. The information submitted herein is true and original to the best of my knowledge. ________________ Signature of Student 
Zamir Ahmad
CERTIFICATEI am Mr. Sahul Hamid hereby certify that
Mr. Zamir Ahmad
student of Sikkim Manipal University has completed his project, titled
‘Customer Satisfaction onMobile Service Providers in K.S.A ’
in the academic year 2011. The information submittedherein is true and original to the best of my knowledge. Signature of the Principal
[CUSTOMER SERVICE ON MOBILE SERVICE PROVIDERS]
Page
2
 
 
SMU-RIYADH –CENTRE
ACKNOWLEDGEMENT
First of all I would like to take this opportunity to thank the Sikkim ManipalUniversity for having projects as a part of the MBA curriculum.I wish to express my heartfelt gratitude to the following individuals who have played a crucial role in the research for this project. Without their active cooperation the preparation of this project could not have been completed within the specified time limit.The first person I would like to acknowledge is my guide who supported methroughout this project with utmost cooperation and patience. I am very much thankful tothem for sparing their precious time for me and for helping me in doing this project. Next I would like to thank my friends for their strong support and cooperation.My one friend’s brother who owns and manages a number of website and has been in Internetmarketing field since long was a bonus for my project as he was always there to guide me andcorrect me whenever I was wrong. He had not only provided me the information but alsointroduced to few people who were working in this field.I am thankful to
Dr.Saleh Saeed Al Khayar
(Executive Director in KnoahTechnology Pipe Manufacturing Factory.) who helped me in all possible ways.I am also thankful to
Mr.Arman ul Nasar
( Radio Engineer , Modern MediaSystem , Abranch of Fasaliah Group , Riyadh .) who support me all effort for collection of data ete.Last but not the least I would like to thank 
the Almighty
for always helping me.
[CUSTOMER SERVICE ON MOBILE SERVICE PROVIDERS]
Page
3

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