Professional Documents
Culture Documents
Lakme’s Elle-18
• Globally positioned at the young and
trendy shopper
• Targeted at the socio-economic class
(SEC) A, A2
• 30 products covering categories like
nail enamel, lipsticks, lip gloss, face
makeup kits and eye shadow
Lakmé Positioning
• Youth section – Elle 18
• Lakmé India
Fashion Week
• Unveils 2 Fashion
Statements every
year
• True Wear Nail
Enamel
• Lakmé Hair Next
• Lakmé Matt Effect
Recent Developments
Rs 200000 Rs 250000
Monthly Sales Fixed: Rs 2500 Variable: 4%-5% Of
Incentive
Target Sales
Once in 10 days Once a week
Replenishment
Color Cosmetics: All
Color Cosmetics: Skin Care: 35+
Target Customer Teenager
Lipstick & 9 to 5 Lipstick
Best Selling
Range
Lipstick: Rs 140 - Lipstick: Rs 225 - Rs
Price Range
Product
Rs 275 550
Nail Paint: Rs 65 Nail Paint: Rs 90 –
Analysis
Demographics
Age Break-up
4% 7% 21%
5% 18-21
22-25
26-30
31-35
above 35
63%
Demographics
Occupational Breakup
9%
4%
14% house wife
other
professional
student
73%
Monthly Expenditure ( in Rs. )
4% 2%
24%
59%
11%
45 70%
40
35 56%
30 47% 44% 46%
42%
25 Lakme
20 25% Revlon
15 19%
10
5
0
TV Ads Print media Peer group Retailer
Information
0
5
10
15
20
25
35
40
45
50
daily
30 24
8
frequently
3
never
Lip Makeup
sometimes
daily
22 23
7
frequently
3
never
Eye Makeup
sometimes
24
daily
7
frequently
18
never
Nail Care
sometimes
25
Frequency of Use
daily
43
frequently
2
never
Skin Care
5
sometimes
daily
23
frequently
28
never
Hair Care
5
sometimes
Brand Usage
60
50
50
40 31
30 22 23 24 22
20 16 17
13 12 11
9 7 7
10 4 4 6 3 3 1
0
revlon
revlon
revlon
revlon
revlon
don't
don't
don't
don't
don't
other
other
other
other
other
lakme
lakme
lakme
lakme
lakme
Eye Makeup Lip Makeup Skin Care Hair Care Nail Care
Identification With Communication
40 67%
63%
35
30
25 37%
33% Lakme
20
Revlon
15
10
5
0
no yes
Occupation Vs Identification with Communication of Lakme
Count of Age
45
40
35
30
28
15
10
14
5 7
2
3 1
0 1 1
house wife other professional student
Occupation
Occupation Vs Identification with Communication of Lakme
Count of Age
45
40
35
30
28
15
10
14
5 7
2
3 1
0 1 1
house wife other professional student
Occupation
Lakme Value for money
Revlon Value for money
very good
9
Ratings
good
39
average
6
poor
0
very poor
0
NR
3
very good
10
Ratings
good
26
average
15
poor
2
very poor
0
NR
4
16% 68% 11% 0% 0% 5% 18% 46% 26% 4% 0% 7%
Reliability (Quality) Reliability (Quality)
very good good average poor very poor NR very good good average poor very poor NR
10 35 7 1 1 3 15 29 9 0 0 4
18% 61% 12% 2% 2% 5% 26% 51% 16% 0% 0% 7%
Status Status
very good good average poor very poor NR very good good average poor very poor NR
9 24 19 1 1 3 18 27 8 0 0 4
16% 42% 33% 2% 2% 5% 32% 47% 14% 0% 0% 7%
Variety Variety
very good good average poor very poor NR very good good average poor very poor NR
12 29 11 2 0 3 9 30 12 1 0 5
21% 51% 19% 4% 0% 5% 16% 53% 21% 2% 0% 9%
Availability Availability
very good good average poor very poor NR very good good average poor very poor NR
28 22 4 0 0 3 8 27 17 0 0 5
49% 39% 7% 0% 0% 5% 14% 47% 30% 0% 0% 9%
Lakme Revlon
very good Ratings
good
Value for money
average poor very poor NR very good Ratings
good
Value for money
average poor very poor NR
8 31 3 0 0 0 8 10 5 2 0 1
19% 74% 7% 0% 0% 0% 31% 38% 19% 8% 0% 4%
Reliability (Quality) Reliability (Quality)
very good good average poor very poor NR very good good average poor very poor NR
10 27 4 1 0 0 10 13 2 0 0 1
24% 64% 10% 2% 0% 0% 38% 50% 8% 0% 0% 4%
Status Status
very good good average poor very poor NR very good good average poor very poor NR
9 22 10 1 0 0 13 10 2 0 0 1
21% 52% 24% 2% 0% 0% 50% 38% 8% 0% 0% 4%
Variety Variety
very good good average poor very poor NR very good good average poor very poor NR
12 24 5 1 0 0 7 14 3 1 0 1
29% 57% 12% 2% 0% 0% 27% 54% 12% 4% 0% 4%
Availability Availability
very good good average poor very poor NR very good good average poor very poor NR
21 16 5 0 0 0 6 12 7 0 0 1
50% 38% 12% 0% 0% 0% 23% 46% 27% 0% 0% 4%
Lakme Ratings of Revlon Ratings of
Common Users
Value for money
Common Users
Value for money
very good good average poor very poor NR very good good average poor very poor NR
4 15 0 0 0 0 5 6 5 2 0 1
21% 79% 0% 0% 0% 0% 26% 32% 26% 11% 0% 5%
Reliability (Quality) Reliability (Quality)
very good good average poor very poor NR very good good average poor very poor NR
2 15 1 1 0 0 7 9 2 0 0 1
11% 79% 5% 5% 0% 0% 37% 47% 11% 0% 0% 5%
Status Status
very good good average poor very poor NR very good good average poor very poor NR
3 9 7 0 0 0 10 6 2 0 0 1
16% 47% 37% 0% 0% 0% 53% 32% 11% 0% 0% 5%
Variety Variety
very good good average poor very poor NR very good good average poor very poor NR
3 13 2 1 0 0 5 11 1 1 0 1
16% 68% 11% 5% 0% 0% 26% 58% 5% 5% 0% 5%
Availability Availability
very good good average poor very poor NR very good good average poor very poor NR
8 10 1 0 0 0 3 9 6 0 0 1
42% 53% 5% 0% 0% 0% 16% 47% 32% 0% 0% 5%
Brand Recall
• Lakme - 40% :Lips make-up
category
• Lakme - 47% and Revlon -
28% :Eye make-up category
• Lakme - 39% and Revlon -
23% :Nail care category
• Loreal - 23% :hair care
category
Male Respondents
• 25% respondents recall Lakme
when it comes to Skin care
• 35% users actually use Lakme
Skin care products
• Lakme does not figure in the hair
care category
• Revlon does not figure in either
category
Suggestions
For Lakme
• Create product line for premium
segment with a different brand
name
• Increased products in hair care
and skin care
• More depth in product range
• Improve packaging
• Increase Communication
For Lakme
• Come out with hair loss treatment
• Introduce low cost variants 4 high
end products
• Water-proof, thick volume
mascara
• Improve Sunscreen’s quality
• More colours for nail
• Smaller bottles
For Revlon
• Improve availability
• Improve communication
• Increase variety and reduce
prices
• Make prices more competitive
For Both
• Keep up with international trends
• Availability in semi-rural areas
• Explore gloss and shine segment
• Both of them can add ayurvedic
pdts
• Revlon parlour