Cloud Computing

Sections

Chapter 1: Changing the Way We Deliver Services with Cloud Computing
The Moving Target that Is Cloud Computing
A Brief Introduction to Cloud Computing
A Massively Scalable Infrastructure
Rapid Allocation of Virtual Servers
Standard Hardware Platform
Persistent Storage in the Cloud
Universal Access
Fine‐Grained Usage Controls and Pricing
Standardized Resources
Management Support Services
Drivers Behind Cloud Computing
A Better Way to Consume Services
Service‐Oriented Architecture in the Cloud
Differentiated Levels of Service
More Efficient Delivery of Services
Management Infrastructure
Optimization of Workloads Across Shared Infrastructure
Self‐Service Management
Monitoring
Improving the User Experience through Cloud Computing
Changing Economics of IT
Reducing Capital Expenditures
Efficiently Allocating Resources
Rapidly Delivering IT Services
Aligning Business Strategy and IT
Summary
Chapter 2: Demystifying Cloud Computing
A Note on Terminology
Searching for a Common Definition: 3 Fundamental Elements of Cloud Computing
Massive Scalability
Computing Resources
Storage Resources
Network Resources
Ability to Easily Allocate Cloud Resources
Service Management Platform
Service Catalog of Standardized Services
Policy Definition and Enforcement
A Cloud by Any Other Name
Different Types of Cloud Computing Services
Infrastructure Services
Computing on Demand
Storage on Demand
Relational Database Services
Application Servers
Security Services
Application Services
Messaging Queues
Distributed, Parallel Processing
Applications and Business Services
Consolidating Enterprise Applications
Managing Business Services and Workloads
Common Attributes of Cloud Service Models
Cloud Delivery Models
Public Clouds
Private Clouds
Hybrid Clouds
Chapter 3: Enabling Business Innovation by Using Cloud Computing
Launching a New Business Service
New Services Under a Traditional IT Service Model
Scenario 1: Tutorial Videos for the DIY Customer
Scenario 2: Advanced Analytics for Auto Insurance Premium Calculations
New Services Under the Cloud Computing Model
Scenario 1: Tutorial Videos in the Cloud
Scenario 2: Advanced Analytics in the Cloud
Advantages of Doing Business with Cloud Computing
Time to Deploy Services
Cost Control and Ability to Scale to Demand
Adaptability of Resources
Source of ROI in the Cloud
Lowering Capital Costs with Cloud Computing
Lowering Operational Costs with Cloud Computing
On‐Demand Provisioning
Reducing Marginal Costs of Systems Administration
Standardization and Automation
Service Management Reporting
Assessing the Business Value of Cloud Services
Chapter 4: How Cloud Computing Will Help Your Business
How Cloud Computing Can Help Your Business
Business and Technology Alignments: The Ideal vs. Reality
Identify Business Priorities
Identify Operational Inefficiencies
Identify Barriers to Innovation
Assessing Current Capabilities
Infrastructure Capabilities
Platform Capabilities
OS Consolidation
Application Stacks
Application Capabilities
Governance Capabilities
Management and Reporting Capabilities
Introducing a New Model for Consumption and Delivery
Introducing Public Cloud Consumption Model
Introducing Private Cloud Consumption Model
Deploying Existing Infrastructure in a Private Cloud
Enabling Application Services in the a Cloud
Managing a Private Cloud
Measuring the Value of a Cloud
Changes to Capital Cost
Changes to Operational Cost
Labor Costs
Infrastructure Maintenance
Facilities Operations
Simplified Accounting
Chapter 5: Strategies for Moving to the Cloud
Planning Principles for Moving to Cloud Computing
Prioritizing According to Business Drivers
Defining Requirements
Existing Applications Infrastructure: The Current State of Affairs
Additional Requirements for New Applications
Assessing Workloads
Scheduling
Cost Recovery
Aligning Requirements to Cloud Services
Architectural Principles for Cloud Services
Designing for Scalability
Providing Scalable Computing Resources
Using Cloud Services in Scalable Ways
Designing for Manageability
Managing Cloud Provisioning
Monitoring Jobs in the Cloud
Deploying Layered Technical Services
Delivering Business Services
Business Services in the Cloud: Use Case Scenarios
New Customer Initiative Use Case
Business Intelligence Use Case
Mixing Workloads
Chapter 6: Identifying the Right Cloud Architecture for Your Business
Levels of Cloud Architecture
Virtualization of Resources
Logical Units of Computing Resources
Hardware Independence
Standardized Service Pricing
Services Layer
Service Management Processes
Providing Compute Services
Hardware Selection
Implementing Virtualization
Failover and Redundancy
Management Reporting
Providing Storage Services
Storage Virtualization
Backups and Cloud Storage
Management Reporting for Storage Virtualization
Network Services for Cloud Computing
Intra‐Cloud Replication
Loading Data into the Cloud
Redundancy in the Network
Image Management
Workload Management
Services Layer: Adapting IT Operations to Cloud Infrastructure
Designing for Recoverability
Managing Workload
Performing Maintenance and Upgrades
Maintaining Security
Service Management Layer
Chapter 7: Roadmap to Cloud Computing: The Planning Phase
Assessing Readiness for Cloud Computing
Web Application Architecture
Levels of Centralization
Coupling of Components
Accessibility of Components
Ability to Execute Multiple Instances
Platform Independence
Self‐Management of Compute and Storage Resources
Standard Platforms and Application Stacks
Determining Required Platforms and Application Stacks
Required Support Services
Customization and Specialized Requirements
Aligning Business Strategy with Cloud Computing Services
Workload Analysis
Hardware and Software Values
Labor Value
Preparing to Manage Cloud Services
Role of Private, Public, and Hybrid Cloud Services
Planning for Growth
Long‐Term Management Issues
Planning for Centralizing Resources
Standardizing to Reduce Complexity
Streamline Service Management
Virtualizing Physical Resources
Committing to SLAs
Capacity Commitments
Network Infrastructure
Storage Infrastructure
Availability and Recovery Management
Compliance Requirements and Cloud Services
Chapter 8: Roadmap to Cloud Computing: The Implementation Phase
Establishing a Private Cloud
Deploying Hardware for a Private Cloud
Servers and Network Equipment
Environmental Issues
Redundancy and Avoiding Single Points of Failure
Deploying Network Services for a Private Cloud
Providing Application Stacks
Cloud Management Services
Cloud Management Policies
Cloud Management Reporting
Migrating Compute and Storage Services to a Private Cloud
Prioritizing Based on Business Drivers
Business Driver #1: Cost
Business Driver #2: Computing Resources
Reallocating Servers
Deploying Cloud‐Enabling Applications
Testing and Quality Control
Deploying Management Applications
Migrating End User Applications
Building Virtual Machine Images
Migrating Data to Cloud Storage
Migrating Access Privileges to the Cloud
Post‐Implementation Checklist
Managing Cloud Services
Integrating Service Management with the Cloud
Service Catalog Management
Service Level Management
Availability Management
Service Validation and Release Management
Usage Tracking and Accounting Services
Capacity Planning
Extending a Private Cloud with Public Services
Chapter 9: Maintaining a Cloud Environment: Governance, Growth, and Security
Governance Issues in the Cloud Computing
Protecting the Integrity of Business Services
Confidentiality in the Cloud
Availability and SLAs
Controlling Access to Cloud Services
Pricing Cloud Services
Cost Allocation
Competitive Pricing
Key Resources in Cloud Computing
Baseline and Initial Growth Projections
Baseline Measures
Growth Projections
Expanding Using a Public Cloud
Mitigating Risks Through Architecture
Physical Distribution of Data Centers
Redundant Infrastructure
Security in the Cloud
Identity Management in the Cloud
Entitlements and Access Controls
Vulnerability Assessment and Patching
Chapter 10: Key Steps in Establishing Enterprise Cloud Computing Services
Aligning Business Drivers with Cloud Services
Understanding Business Objectives
Cloud Computing Enables Innovation
Accommodating Varying Demand for Services
Improving Existing Processes
Identifying Weaknesses in Existing IT Service Delivery
Prioritizing Initiatives
Planning for Transition to Cloud Computing
Assessing the Current State of Readiness
Determining the Best Cloud Model for Your Requirements
Planning for Long‐Term Management and Stability
Implementing a Cloud Infrastructure
Implementing a Private Cloud
Adapting Public Cloud Services
Using a Hybrid Private‐Public Cloud
Managing and Maintaining a Cloud
Operational Issues
Business Management Issues

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