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SM001 Intro SAP Solution Manager

SM001 Intro SAP Solution Manager



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Published by Sandeep Patil

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Published by: Sandeep Patil on Oct 23, 2011
Copyright:Attribution Non-commercial


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Introduction to SAP Solution Manager
About This Module
 This module defines the SAP Solution Manager and outlines the benefits of using Solution Manager and the ASAP methodology tools provided to aid in the implementation, operation, and continuousimprovement of SAP solutions.Business ExampleXYZ Corp. is about to begin a large-scale business process transformation project and has chosenSAP software as the centerpiece. This project has been named "Project Progress" and will consist of multiple SAP components. A comprehensive, full life-cycle tool to help drive and manage theimplementation is required. SAP Solution Manager will be used for this purpose during theimplementation and eventual hand-over to operations.
Module Objectives
Define the SAP Solution Manager and discuss the benefits of using the various tools offered
Discuss the benefits of using SAP Solution Manager 
Define the ASAP methodology and the phases of the Implementation Roadmap
Explain the features and benefits of using SAP Solution Manager for implementation
Describe the role SAP Solution Manager plays in the day-to-day operations and support of SAP solutions
Module Content
SAP Solution Manager Overview
AcceleratedSAP (ASAP) Methodology
SAP Solution Manager as Toolset for Implementation
SAP Solution Manager as Toolset for Operations and Continuous Improvement
Target Audience
Project Managers
Project Team Leads
Project Team Members
IT Service Desk Managers
IT Service Desk Members
SAP Solution Manager Overview
About This Topic
 It is important to have a clear understanding of SAP Solution Manager in the overall context of anSAP solution implementation. This topic helps define the purpose and benefits of using SolutionManager.
Business Example
As your project moves into the planning stage, project team members of need a high-level overviewof the SAP Solution Manager. Since the project will include multiple solutions consisting of  potentially complex system landscapes, it is imperative to provide consistent and persistentdocumentation of the existing systems and the planned systems. Understanding the benefits of acentral repository is essential.
Define "SAP Solution Manager"
State the general purpose of SAP Solution Manager 
Identify the multiple usage scenarios of SAP Solution Manager 
List the benefits of using SAP Solution Manager 
Solution Manager Definition
 The SAP Solution Manager is the central application management platform that customers can runin their solution landscape to help them efficiently implement, operate, monitor, and support their SAP solutions.SAP Solution Manager is thus used for both Implementation and Operational Functions.The SAP Solution Manager provides tools, content, and a gateway to SAP that helps to:
Optimize the management of your SAP solution
Ensure reliability of your SAP solution
Ensure efficient operations
Ease implementation and upgrades
Continuously adapt and improve your solution
Customer's System Landscape
The SAP Solution Manager is a separate, complete Web Application Server installation that isconnected to all systems in your solution landscape. These various systems are called
.In this way, SAP Solution Manager acts as the central system of your solution landscape, allowing business processes to be implemented, tested, and even monitored in an integrated manner, thusavoiding duplication of effort and information and streamlining your activities.
Increasingly Complex Systems
In the last few years, the IT world of SAP customers has grown much more complex. Instead of onesingle SAP R/3 system, there are now extensive system landscapes distributed over the entire globeinvolving different solutions. Thus, it has become much more complicated to manage all of thecomponents of the various solutions.The management process has also become more complicated for SAP itself. For example, over thelast several years, SAP has consolidated separate information sources and services into the SAPService Marketplace (service.sap.com). By having a solution management system at every customer site, SAP can offer a virtually seamless link from customer systems to the service marketplace,helping to reduce the time for support, notes access, and so on.
Why Solution Manager?
 Audio TranscriptThere are several reasons to implement SAP Solution Manager. First, SAP SolutionManager enables the customer to have a faster implementation of SAP solutions and helpsoptimize operations once implementation is complete.Second, implementing SAP Solution Manager gives the customer access to all availableimplementation and upgrade content.Third, customers have easy access to all support services that are relevant to operations,maintenance, and improvement activities. This leads to faster issue resolution throughclose collaboration with Active Global Support.
Faster implementation and more efficient operation of solutions
All available implementation and upgrade content is included
Optimal access to all support services
Optimal support of all operations, maintenance and improvement activities
Faster issue resolution through collaboration with Active Global Support
Solution Manager Usage Scenarios 
 Audio Transcript There are many scenarios in which SAP Solution Manager can be used. Each scenario occurs inone of the three life cycle phases,
 , and 
. This is alsoknown as the cycle of continuous improvement.
There are six common scenarios for Solution Manager. They are:
Implement SAP Solutions
Monitor SAP Solutions
Manage the Service Desk 
Link to SAP Services
Manage Change Requests
Upgrade SAP Solutions 
Benefits of SAP Solution Manager: 1 

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