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Operations Management

Operations Management

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Published by Omkar Bapat
Operations Management Author Balaji Reddie
Operations Management Author Balaji Reddie

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Categories:Topics, Art & Design
Published by: Omkar Bapat on Oct 24, 2011
Copyright:Attribution Non-commercial


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Production Viewed as a System
Suppliers of Materials andEquipment
Receipt and Testof Materials
Consumer Feedback
Design andRe - design
DistributionProductionAssemblyInspectionTests of Processes , Machines , Methods , Costs
“ I believe this Diagram made the difference in Japan….
 the greatest way I accomplished anything there was
through this diagram ”
 W. Edwards Deming
Foundation of Modern Operations Management
Energy 30 crores per hour 
Telecommunication 20 crores per hour 
Manufacturing 17.5 crores per hour 
Financial 15 crores per hour 
Information Technology 15 crores per hour 
Insurance 12.5 crores per hour 
Retail 10 crores per hour 
Pharmaceutical 7.5 crores per hour 
A META Group Study
Evolution of Operations Management
Organising and coordinating groups of people to carry outtasks in the fields
Military Operations
Regimented organisation of groups of people established toprotect a settlement from tyranny or conquer 
Creation of Professions
Essentially artisans who developed and passed on „tradesecrets‟ within their immediate families
Handcrafting products or services for individual customers
Structured group of people involved with the same profession
creating their own „set of rules‟
Industrial Revolution Era

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