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CH1

CH1

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Published by: api-3802242 on Oct 17, 2008
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03/18/2014

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CHAPTER I
INTRODUCTION

Thousand years ago, simple life exists on simple needs. The changing world truly brought
the year humanity to have several and complicated needs. This scenario leads to different
inventions not to mention one of the greatest and significant discoveries that marked the
history, the introduction of computers. The use of computers especially in the business
industry paved way to the information age. Gone are the days of sorting a bundle of
papers and computing using abacus. To keep pace with the modernization,
computerization has been the solution in the corporate world. It does not only mean high
technology but also greater efficiency, less efforts, reduced errors, consistent operation
and procedures, among others.

It takes months to track customers to a place but just seconds to lose them! Customer
wants friendliness, efficient ordering quality food, and fast service. These needs motivate
the proponents to come up with a system development Buns and Pizza computerized
ordering system. It lightens the load for staff and enhances customer service.

A. Background of the Company
B. Background of the Study

Ordering system throughout the world has relied on pens and papers. Problems such as
missing orders and information sent to the wrong place arise. Furthermore, some could
not be able to handle the massive volume of orders. Under the old manual ordering
systems, it takes up too much time to process.

Real time ordering and improved efficiency has been the focus of entrepreneurs. As with
many business scenarios, getting rid of paper improves efficiency, reduces human error
and allows information to flow to an infrastructure without a time consuming data input
process. There is also less chance of handwritten orders being misread and a higher
customer turnaround as customers will be served faster. In accordance to this, the
software developers proposed the Bans and Pizza computerized ordering system. The
system is developed specially to meet the needs of Bans and Pizza.

C. Theoretical Framework (Description)

As shown in the diagram, Bans and Pizza is a local area network (LAN), which
comprises the following components: database server, terminals for customers (ordering
system), billing system, and networking devices.

Bans and Pizza basically takes the role of a waiter/ess. As the name implies, customers
order
D. Statement of the Problem
The proponents would like to develop the ordering system to address the following

problems of Bans and Pizza:
How can Bans and Pizza keep pace with the modernization?
To keep pace with the modernization, there should be room for improvement in the field

of information technology. Nowadays, companies shift from manual to computerize

primarily because of advantages brought by the use of computers.
How can Bans and Pizza maximize the use of personal computers?
In all business ventures, it is a must to use the resources to the best advantage.
The location of Bans and Pizza
Since there are three establishments under one management, the counter is located at

Pureza. Given the setup, Bans and Pizza customers need to go the said counter just to
order food. In addition, the high volume of sound system makes it difficult to
communicate with the staff.

The no. of customers

The counter doesn\u2019t serve Bans and Pizza alone. The percentage of customer of the two other establishments is much higher to Bans and Pizza customers especially during peak hours. If Bans and Pizza use an ordering system, it would lighten the load for the staff and likewise enhance customer service.

E. Statement of Objectives
How can Bans and Pizza Ordering System help in the company\u2019s daily operation? With
this problem, the proponents aim to achieve the following objectives:
To computerize the ordering system of Bans and Pizza

To monitor the integration of different operations, which includes order database system,
pricing database system and payment and billing database system, there is a need for
computerization. It would be convenient for Bans and Pizza to get information fast and
accurately. Furthermore, there would be consistent operations and procedures.

To lighten the load for the staff and likewise, enhance customer service
Nowadays, machine replaces the work intended for humans primarily to lessen man
power. It also eliminates human errors.

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