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Published by: lic_arrechea on Oct 27, 2011
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Study Guide
CRS: Sabre
Jeanne Semer-Purzycki
Reviewed By
Constance F. Curlott, CTC
About the Author
 Jeanne Semer-Purzycki is one of the leading authors in travel andtourism education today. She is the author of five leading textbooksfor the travel and tourism industry:
Travel Vision: Guide to the Travel and Hospitality Industry 
Practical Guide to Fares and Ticketing, 3d ed.
Guide to SABRE Reservations and Ticketing 
International Travel, Fares and Ticketing 
(Prentice-Hall), and
Sails For Profit 
(Prentice-Hall), a comprehensivehow-to for cruise travel.Ms. Semer-Purzycki has served as classroom instructor and directorof the Travel School of America in Boston. She has also been a con-tributing author for The Travel Institute (formerly ICTA). Ms. Semer-Purzycki currently serves as Educational Specialist with the HigherEducation Assistance Group, Boston, where she assists schools andcolleges in all phases of operation.Ms. Semer-Purzycki earned a bachelor’s degree in Education fromthe University of Vermont and a master’s degree in Education andInstructional Media from Central Connecticut State University.
About the Contributing Reviewer
Constance F. Curlott, CTC, earned a bachelor’s degree in Educationfrom Southern Illinois University and obtained her Certified TravelConsultant Certificate from The Travel Institute (formerly ICTA),Wellesley, Massachusetts. Before retiring, Ms. Curlott worked asan adjunct professor at Florida Community College, where shetaught Travel Agency Operations, Tourism, Destination Geography,and Computer Reservations Systems.
 There are several major computer reser-vations systems used worldwide, includingApollo, Sabre, W
, and Amadeus,which are the four largest reservationssystems in the United States and Canada.Each computer reservations system canbe used to
Make air and rail reservations
Book car rentals
Reserve space on tours and cruises
Reserve hotel rooms
Order limousine service with any connected supplier
Give current fare and rate information
Print travel documents
Provide information vital to the travel professional Just like the Internet, these systems are interconnected. As atravel agent, you’ll probably work within one or more of thesesystems. Your work here in the Sabre computer reservationssystem will allow you to access one of the largest informationdatabases in the world. It’s exciting and challenging work, solet’s get started.
r   ei     ewr   ei     ew
When you complete this study guide, you’ll be able to
Sign in and sign out of the CRSExplain the required parts of a PNREncode and decode airlines and airportsPull an availability screenDescribe the meaning of each letter, figure, and word on theavailability screenChoose and reserve the best flights for a clientEnter passenger name fields into a PNREnter telephone numbers into a PNREnter received from field information and know whyit’s importantEnd and retrieve a PNR

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